Scheduling was a big problem. Steven was swamped with work from other customers, finishing up some classes, and commuting a long distance. He tried to do the day's worth of tasks over multiple days, but it didn't work out well, as he could only be here for a short period of time when he came. The most frustrating part was when I went out to the hardware store to pick up supplies for him to finish installing the blinds, and while I was gone (only about 15 minutes), he called me to say he had to leave to take care of something else. Installing the blinds and various discussions took place over several days Steven was very courteous, worked very efficiently, and cleaned up after himself. He has good ideas for fixing things and the quality of work was good. I would consider hiring him again if he didn't have to commute so far and wasn't trying to schedule jobs between classes.