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Mold Removal reviews in Saint Paul

Real People ~ Real Reviews ~ Real Results

  • Prior to Provider name locked. coming out to take the air quality samples, we had a few conversations over the phone. During these phone conversations I explained that my tenants suspected a mold issue due to a shoe they had found in a back closet with mold on it and that I had already conducted an initial air sample test myself that produced results that I needed verified. He made a couple recommendations one of which was to conduct another air quality sample myself instead of having him come out to do the test. I appreciate Provider name locked. 's honesty and his willingness to share cheaper alternative options with his potential clients even if it means he could miss out on a job. I chose not to follow his recommendation and had him come out to inspect the property himself instead.  He arrived on time for the appointment and he did a nice job of explaining the testing process and what he was looking for. He conducted the tests on a Tuesday and I had the results by Friday, at which time he explained in an email what the results were and what he recommended for next steps (clean and sanitize duct work).
    Overall I was pleased with Provider name locked. 's service. However, I did downgrade his responsiveness score as I felt the entire process was delayed a bit due to Provider name locked. being on vacation multiple times and not having a backup. I was not dealing with an emergency situation so being delayed a week or so wasn't a big deal but I thought it would be worth mentioning.  
    I will definitely use Provider name locked. again if I have another mold situation.
    - Mark J.
  • I have decided not to schedule work to be done because the contract that I was to sign and the estimate they gave was too open ended. I wanted both bathrooms to be estimated separately.

    I didn't feel they would be able to identify the source of the problem.

    Within the estimate there was a disclaimer that it may be more, and that I would be responsible for extra costs. I thought they would be giving their company an opportunity to gouge me and I would encourage others to shy away from companies that practice gouging. 
    - Christopher J.
  • Provider name locked. was very helpful in explaining what needed to be done and the products that would do the best job. Very responsive and easy to work with.
    - Chuck C.
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Mold Removal Experts in Saint Paul

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