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Deck Building reviews in Saint Paul

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  • I contacted Provider name locked. in early summer about the prospect of replacing our front stairs. By the time we made a decision to complete the stairs he was booked up but still worked us in. The steps look fantastic - very professional job. He was easy to work with and the price was significantly less than concrete.
    After the stairs were completed and he was paid, we realized that the mail slot was no longer working with where the steps were placed. I called Provider name locked. and he responded right away and agreed to come out and fix it. I left the parts for the new mail slot and he spent at least another hour putting in a larger mail slot for us. Again, a very professional job.
    - BRIAN D.
  • Before starting this project I received three different bids, and I'm really pleased that I went with Provider name locked. .  During the initial meeting Provider name locked. came across as ethical and professional, and that continued through the entire project.  Provider name locked.  exchanged much of the wood that was delivered and said that if he wouldn't put it in his own deck, it wouldn't go in my deck either.  Provider name locked.  is pleasant and easy to work with.  He's very knowledgeable about decking materials and the local construction codes.  His attention to detail is excellent.  Also, the work area was picked up at the end of each day. My new deck looks fantastic.  I highly recommend him.  

    - Mary L.
  • I got several quotes for our new deck.  Provider name locked. was very personable and was very attentive during our first few meetings and conversations.  Although not the lowest bid I received, I went with Provider name locked. because I liked him and thought he assured me he could do the deck in the time frame we gave him.  After the contract was signed and the down payment was made, the responsiveness went out the window.  The project started 3 weeks late and finished over a month later than we had originally discussed with Provider name locked. .  I understand that weather can delay everything, but we should have been informed and kept up to date as much as possible. Looking back, I think we were told what we wanted to hear regarding time frame, but the reality was that they were much busier than they let on.  Several calls went unanswered.  When we finally spoke to Provider name locked. , he just kept telling us that others were in front of us and we had to wait.  We were told once that the deck would begin on a Monday, but by Thurs they still hadn't started.  
    When the crew did start, the guys were considerate and on time everyday.  The project manager, Provider name locked. , was very knowledgeable.  Upon completion, the stair railings were wobbly but Provider name locked. came back out and secured them.  Before I paid the remainder of the balance, I called the City to verify the deck was signed off on by the inspector, only to be told that it was not.  Provider name locked. rescheduled the inspection and after a few items were corrected, the City signed off 2 days later.  
    All in all, we really like our deck.  The material (AZEK) is terrific so far.  The lighting package we purchased has a dimmer and a remote, which is great.  The size and design is exactly what we wanted.  The poor grade is solely for lack of communication and professionalism.
    - Mollie W.
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Deck Builders in Saint Paul

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