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Cell Phone Service reviews in Saint Paul
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My wife has been a Sprint wireless customer since 2001. We added my line in 2005 and 3 others in 2006 ($198/month for 5 lines). The switch from a single plan to a multiple-line did not go smoothly, but after a few phone calls it was resolved. We purchased the insurance, thankfully, as we've needed to use it for 3/5 phones (normal wear-and-tear issues, I guess phones are being made more cheaply these days as evidenced by the number of repairs). The reception in the Twin Cities has been pretty good overall, and during our frequent trips to Central Wisconsin; the reception continues to improve. We have been disappointed with the handling of insurance repairs. Two lines have the same phones and needed to be replaced, we were offered low quality replacement phones (unlike the phones for which we originally paid). We were given refurbished phones identical to ours- one did not work and will be replaced again this week (if they can find one as the model has been discontinued).- DANIEL S.
I would rate Cingular's service as OK. My phone is the primary and I received it basically free when I signed a two year contract. My phone works fine with the exception of occasional dropped calls. My wife has an older phone and has many more dropped calls and poor service in general. I sometimes use my phone for checking e-mail and web browsing and the speed is reasonable. It is a nice feature to have in a pinch. I previously had T-Mobile and would rate Cingular as comparable.- CHRIS & ROBIN J.
My company has been with Provider name locked. for the past 10 years. Everything was
absolutely fine for the first 8 years. Two years ago, one of our three
phones began to have problems, dropped calls and late voice mail
messages. These problems have increased in frequency and severity over
the past two years. The past six months have been abysmal. Now all
three of our lines have issues. We have tried working with Provider name locked. on
multiple occasions to try to resolve these issues. Their staff have
been consistently professional and courteous and always willing to work with us as well.
Unfortunately, professionalism and courtesy aren't enough. At the end of the day, the
service needs to be reliable and work properly. Two of our phones are
in a major metro area. Dropped calls, week late voice mails, and most
recently with one of our new phones - the inability to make or receive
calls, just don't cut the Provider name locked. . To add insult to injury, there's not
a person at Provider name locked. who would help us via phone deal with avoiding
penalties for early contract termination even though the issues
we're having are due directly to Provider name locked. 's inability to provide us with
the service which was promised. we've had absolutely more than enough
and are switching our service.
- Daniel K.