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Auto Store reviews in Saint Paul

Real People ~ Real Reviews ~ Real Results

  • I went to Provider name locked. One to learn the options for a remote car starter for my car. They installed one, and it works. The problem is that they installed one that did not have the features I asked for (twice: in person and on the phone), and then told me to my face three times when I picked up the car that I had never asked for those features.
    - NANCY G.
  • Needed replacement wipers on short notice as I was driving a long distance the next day with the potential for bad weather. Sales staff helped identify the right replacement windshield wiper blades and helped me remove existing blades and replace with newly purchased blades.
    - CAROL S.
  • In the summer the heat in my car stopped working on certain settings (1, 2 and 3) leaving only the highest level (4) in order. I figured since I still had function of one level, I had a little time to get it fixed. As we entered the coldest months in MN the thing finally blew out forcing me to seek service. First, I did a lot of research on what might be wrong with my car's heating system when my heat finally went out. I discovered that this common problem can be fixed by simply replacing the blower motor which physically blows air and/or the motor blower resistor which  tells the blower which speed to function at. A cheaper and easier fix for most cars, but not for my Nissan due to the placement of those parts in the car, which called for the dash and one of the foot pedals to be removed and the fact that the parts are only available through Nissan.  I called around to a number of places friends recommended for me and kept receiving a quote of at least $600. And just for fun I contacted my dealership where I bought the car and received a quote of nearly $1000. These options included the price of the parts at around $300 for both parts. And of course a lot of these places wanted a diagnostic fee. I was close to just going with one of the first garages I contacted when I simply searched on Google and found American Radiator & AC on University in St. Provider name locked. . Before I called I read a few reviews where past customers seemed to really love the quality of work and price at ARAC. And most mentioned the man that eventually ended up helping me by name, Skip.
    Skip was so knowledgeable, informative, nice, honest and helpful. Where most garages, and certainly the one's I called, would simply tell me the price of the parts plus their labor cost, Skip informed me of other options to lower costs. No diagnostic fee needed, Skip simply listened to my problem and with his experience and knowledge of car's told me I may need a new blower motor and/or blower motor resistor. And although he had never worked on a Versa, he was very comfortable with the procedure, seeing as though he had done it before many times on other makes and models, and positive that the 3 hours of work this task required would go off without a hitch. He explained in detail what needed to be done and how they were going to do it. With his advice I was able to purchase used parts from salvage yards both for $100 with 1 year warranty, and gave them to Skip to work with. As predicted, the repair went smoothly and I was charged $250 for labor. When I went to pick up my car I was excited to hear my heat purring even quieter than before. Skip gave me the old parts and explained everything about the repair. I was so happy with his honesty, advice and service that I asked for recommendations on other garages like theirs since they mainly focus on radiators. And I vowed to share my great experience with the world here on Angi's List. Overall Skip and ARAC saved me $250 and I couldn't be happier to have my heat back! Ask for Skip!
    - Pauline W.
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Auto Stores in Saint Paul

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