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Explore Our Solution Center for Helpful Basement Waterproofing Articles

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6 Questions to Ask a Basement Waterproofing Contractor

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Unfinished basement
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What to Expect with Basement Waterproofing

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basement, flood, sump pump
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How to Finish a Basement

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Basement Waterproofing reviews in Saint Paul

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  • I would really like to see basement water-proofing companies pair with landscaping companies.  I thought that I would learn more about drainage and water control from my initial visit with this company.  Since both my neighbors have sump pumps, I jumped the gun and assumed that I needed one.  
    Then I talked to my uncle (who has remodeled several basements) and some old-timers in my neighborhood.  I learned many things about drainage from them, such as the fact that water likes to flow vertically unless you have a soil like clay underneath.  From the old-timers, I learned that I have bedrock underneath my house, and not peat like some parts of the neighborhood.  I then looked at my neighbors houses and saw that they would not be able to control water next to their foundation because of the way their roofs are shaped.  
    I have only been in my house for 2 years, so like I said I think I jumped the gun by signing a contract.  I did have water during the summer of 2014. However, I did have a leaking chimney (now fixed) and a part of my landscaping that was not up to pair.  For now I am going to fix some of my landscaping and clean my gutters and see what happens from there.  I have not had any water in my basement this summer.
    Like I said, I think it would be great if these companies would pair with landscaping companies, or learn more about the soil types and history of water damage in the neighborhoods.  I would've liked to have learned all of those things in my initial visit (type of soil underneath, history of water damaged basements in the area, etc...).  It parallels doctors of today who just see a problem that needs to be fixed instead of looking at the patient as a whole. 
    If I do ever need an interior drain tile system, I would probably still go with this company. They are very straightforward.  I thought their price was reasonable.  They also have an extremely good reputation in my neighborhood.  They offered me $500 off if I scheduled in Provider name locked. , which was nice but also put a little bit of pressure on to quickly make a decision.  I really wanted to finish my basement for a renter so I rushed my decision.  For now I am going to be patient and not get this system until I fully understand why water would possibly come into my basement


    - Fiona L.
  • Provider name locked. came out in March to provide a quote for roughly 50 ft of drain tile, 1 drain port, and extra concrete removal for another basement project.  I had several vendors come out to bid and Provider name locked. was one of the lowest priced options and their bid was very thorough in terms of price, products used, and warranty information.  Provider name locked. explained the process well and answered any questions I had.  
    When I finally decided to book the job I had a hard time getting a installation date; however, as soon as I put down the deposit scheduling called within 2 business days.  They were booking 4-weeks out at the time. The lead contractor called the night before to confirm a time and said their last job was running a little bit behind and wouldn't be to the house until  noon.  He was able to split up the teams early so three arrived to jackhammer the concrete around 10:30.  This allowed enough time for the bldg inspector to give the go ahead and for the team to finish the job.  
    They filled the cement back in and tested the system.  They couldn't get the existing sump pump to work, so I had them check their truck for one.  Fortunately or unfortunately they didn't have one... while they were checking I hooked up the sump pump to try again and it worked - a new pump was unnecessary.  Not sure how their pumps compare to Provider name locked. 's but the price was quite a bit more than Provider name locked. 's prices.  If I ended up needing one, we would've just bought at Mendards and installed myself.  
    Two weeks and quite a few rainstorms later the existing and new system is working as it should, no water in the basement and the pump continues to function as normal.  Now I can feel comfortable finishing the basement.
    - Kaylan P.
  • They were extremely professional.  They actually arrived a bit early and called before to let us know.  They explained in thorough detail all our options.  Provider name locked. was really knowledgeable.  I didn't feel we were being pressured for a sale.  We will definitely consider them in the future.
    - Kate S.
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Waterproofing Contractors in Saint Paul

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