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Basement Waterproofing reviews in Saint Paul

  • A
    American Waterworks
    I hired American Waterworks for crawl space encapsulation in my home. I highly recommend this company, there top notch, professional, courteous, kept the work area clean. Shane is a representative with the company and helped me through this crawl space encapsulation process, he made sure I understood everything, what the job entailed from start to finish. Then I met with the job foreman on installation day, the installation crew were professional, courteous, and did a fantastic job (my crawl space looked like the pictures in the book they sent me). The crew worked hard to get the job done and finished the job ahead of time. After the job was completed, Shane followed up with me to make sure I was happy with job and if had any follow up question. This company does a lot of work with crawl spaces, basements, and their teams are very knowledgeable. I would not hesitate using American Waterworks.
    - Joe K.
  • C
    SafeBasements of Minnesota Inc
    We hired Safe Basements to fix a problem with water leaching into our basement. One wall of the finished area of our basement doesn't have drywall/sheet rock, but instead has skim-coated mud and then paint directly on top of the cinder block. Since we moved into this house 5 years ago, we'd had water leaching in through that wall almost every year. We asked Safe Basements to come out and take a look, and they said that groundwater was filling up the cinder block, and that installing drain tile and a sump pump would direct the water into a trench and out of the house, thus fixing the problem. So, we hired them to fix it in November 2017, at a cost of about $5000. After they completed their work, we sanded down the previous damage to the wall, re-did the skim-coat, primed it and painted it to complete the repair ourselves. In March 2019, after all of the snow we got in February began to melt, we noticed that the paint on that same wall was completely blistered, with water once again leaching through the cinder block wall and breaking through the paint. It was exactly the same problem we thought was repaired. We called Safe Basements, and they visited twice. The person I spoke to over the phone said that sometimes the drain tile "system gets overwhelmed" and used "Act of God" to describe the heavy snowfall in February (language which is in the warranty and would ostensibly relieve them from any further responsibility). One of their staff who visited the house told us that the placement of our downspout outside of the wall would void the warranty, though the warranty materials do not address a specific distance requirement. They also pointed out that some water had come through our basement window, but that does not explain the water leaching through the cinder block. It seemed to us as if they were reaching for any reason to void their lifetime guarantee. However, regardless of whether the warranty is void or not, the most problematic issue for us is that upon viewing the new water damage, their staff told us that due to the nature of that finished wall, because it was mud over concrete as opposed to drywall with a vapor barrier, the concrete "couldn't breathe" and was therefore soaking up the water so it didn't flow to the trench that they'd installed below. This is exactly how the wall was when we first hired them, so we are at a loss as to why they either 1) didn't realize the construction of that wall in the first place, or 2) advised us to install drain tile that was apparently never going to effectively solve the original problem. We relied on their expert advice about how to address our problem, so we are disappointed that they sold us a solution that they reasonably should have known wouldn't work. Safe Basements has advised us to re-grade the exterior, which we have begun to do, and to either completely expose the cinder block on that wall (effectively unfinishing our basement) or install drywall (which isn't feasible due to the placement of a stairwell). The drain tile system is slowly working to some extent, and indeed, some of the blistering that caused us to call them has receded, but the blistered paint is still noticeable and needs to be fixed. So our original problem remains unsolved and we will incur more costs to repair that wall and try to keep water out of our basement. It seems to us that we could have just addressed the exterior grading in the first place rather than installing the drain tile, spending a fraction of the cost to get likely the same result.
    - Michael B.
  • A
    Standard Water Control Systems Inc
    Very professional from the estimator to the guys who dug up the basement, to the cement finishers. Their bid was much lower than others we got, but the system they installed was top notch. They discovered another problem with a drain pipe, excavated the area, and helped us evaluate the situation even though they knew it was not a problem they dealt with. Jack hammering concrete is a dirty business and they sealed off the area and cleaned up after themselves expertly.
    - Caprice V.
  • A
    Gardner Construction Inc
    An 8 foot section of basement wall collapsed. Seth came out within 1 day of contacting us. We accepted on a Saturday and a crew was there Monday morning to shore up the floor. They came out within 1 week and did the job. Seth explained the process and showed me at each step what they were doing and why. Very professional team, were on site when they said they would be. Did an excellent job. I highly recommend them.
    - JIM C.
  • A
    Standard Water Control Systems Inc
    Work was very high-quality and done quickly and as cleanly as concrete removal/replacement can be. We have had water issues in our basement over the years and decided to finally do a long-term solution. We went with Standard Water Control largely because we had gotten a quote from them a few years earlier and were impressed with the sales guy's professionalism. Standard Water Control ripped up the old cement along the edges of the house and installed drain tile, then came back the next day and sealed it back up. I was surprised at how quickly they were able to do the work. The people we interacted with were all very helpful and professional. The new sump pump is electronically monitored so we can see its status at a glance. It went so well that we decided to have the radon mitigation pump installed by them as well, which they came back to do a few weeks later. The price includes all of this.
    - Megan D.
  • A
    Gardner Construction Inc
    Seth provided outstanding service. He came to my house at my request several times to thoroughly explain what he would do and recommended a much less extensive project than other companies I consulted. He and his crew were punctual, careful and extremely competent. An absolutely professional and seamless experience.
    - TOM W.
  • A
    Standard Water Control Systems Inc
    We have a small very old basement with steep steps. The crew did an amazing job getting all the dirt and concrete out and the rock in. I was impressed with how clean it was afterward, given the nature of the work. They were very knowledgeable and took time to explain whatever I didn���t understand.
    - Justin B.
  • A
    Lake Region Home Improvement
    Tom was extraordinarily responsive, professional and helpful. He came out and diagnosed my issue, even though it is not really work that he does. I have not met many contractors who are as kind, responsive, professional, and helpful when they are just passing off work. So, when I do need a new roof, windows or a remodel, Tom will be the very first person I will call - every time! In the meantime, he went the extra mile and connected me with someone who could help me with the wet basement and made sure the hand-off went smoothly. He even advised me on some gutter and other issues. Truly a top notch guy! I would recommend him every time. A+
    - LORI S.
  • A
    Standard Water Control Systems Inc
    I live in a home over 100 years old. My basement was always wet, with standing water. This excellent product install was about 10yrs ago. My basement is now completely dry. The work was extensive and difficult because I have a large footprint in my home, the cement is old and then there was an ancient rainwater sewer system under the foundation. The work was completed on time and even though this is really dirty work, it was thoroughly cleaned upon completion. Recently I called for a maintenance request after hours and left a message. My call was returned the following morning. The appointment was scheduled for the next day. The worker who came to my house was knowledgeable, courteous, and expedient. I was so happy to have a basement that went from standing water to being able to finish the space and installing a large egress window and walkout. I have been a customer of Standard Water Control Systems for over 10 years. I have never regretted this decision.
    - Laura Jeanne G.
  • A
    Yares Services
    For us, it was a fairly extensive remodel of our to be listed family home since 1970: Kitchen, bath, family room carpeting, basement walls fully scraped and repainted, basement flooring redone in decorative concrete, outdoor window scrape and repaint (at last minute before closing), and backyard landscaping. Tony and Spence made the project go smoothly. The bid was reasonable and accurate. They were always readily available to answer phone calls or return a call quickly. Tony worked to accommodate us every step of the way. A crew was on site every day, and Tony and/or Spence were stopping in several times a week as well. Listening to our preferences and attention to detail were very important to us, Tony, Spence and the crew were able to do that and more! We are very pleased with the results, the sale and closing went off without a hitch mostly due to the work we had done, and we can't say enough about Yares Services professionalism, attention to detail, and emotional intelligence as we prepared to sell the family home.
    - Jacqueline C.
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Waterproofing Contractors in Saint Paul

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