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Appliance Repair reviews in Saint Paul

Real People ~ Real Reviews ~ Real Results

  • Dick and his son Provider name locked. saved me $5,000. All the other companies told me I needed a new gas boiler. Dick was confident I did not. I also got an education on how to care for my boiler and avoid future issues. If you are told you need a new boiler and are not leaking water, call Dick first.
    - Kimberly W.
  • After a small screwup on the time of service, the provider showed up at the second time.  But... he made it ALL RIGHT by giving me a "sorry we screwed up" discount.  Taking responsibility and making it right goes a LONG way in my book!  And, hey, I got a senior discount too!  If I need appliance servicing again I'll be giving Merit a call.
    - GARY B.
  • The small firm we used to use for any appliance repairs we needed has retired, so I needed to find a new appliance repair company when the bottom element in our oven burnt out. I purchased a new replacement element online from the manufacturer and after it was delivered, I started looking for a new repair service. Provider name locked. answered their phone right away -- a plus when a lot of repair places make you leave a phone number so they can call you back. Their scheduler was polite, prompt and helpful. We were scheduled for service for the next day, between 1 and 5 p.m. She said they'd call about a half-hour before the repairman arrived. She gave me a quote over the phone and explained what it entailed. Sure enough, next day she called mid-afternoon and let me know our repairman was on his way. He arrived within about 15 minutes. He was friendly and efficient; the repair was completed within much less than an hour. Even though there was no problem with the broiler element, he checked that it was also working properly. He charged exactly what the scheduler had quoted me, exactly at the low end of the range she mentioned. We'll use them again.
    - Mary F.
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Appliance Repair Services in Saint Paul

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