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Window Replacement reviews in Saint Louis

  • A
    New Transitions LLC
    We've been impressed with their work in the past so when we needed to replace two windows recently, we called back and got the same excellent service as twice before. Brian and his staff get the job done in a timely and professional manner. We'll be back for more when the need arises!
    - Ruth H.
  • A
    Absolutely excellent, employees were on time extremely courteous and responded to all my questions. I even told them I wished I had more windows to install as they definitely improve the appearance of my home. They also took special care not to damage anything during demolition and install plus cleaned up everything and hauled away all the debris. Absolutely the best out there, call the rest but use the best. GLASS BLOCK of ST.LOUIS. PS Even the estimator was courteous and provided an exact estimate. I���m sure you���ll love all the employees and the work performed by them. I���d go on an on but I think you get the idea. Use GLASS BLOCK of ST LOUIS for your glass block needs.
    - Randy L.
  • A
    CJS Roofing Co., LLC
    CJS Roofing Company replaced the roof on my home in the South County area at the end of February, 2020. I have worked with many contractor in the course of my 60 years and they were excellent. They gave us a bid within a couple days of the initial phone call. They also came by to evaluate the leak & repaired the leak. They explained they could not guarantee the leak fix but it did prevent further damage to our home so it was successful. They provided us with a date for the roof replacement & they showed up exactly when they said they would. The roof replacement was smooth and the clean up was perfect. We had one small concern after a couple of days. The owner of the company (Chris) came by to mitigate that concern. Excellent company to work with!!
    - Mary H.
  • A
    Chaney Windows and Doors LLC
    The process was very smooth and my wife couldn't be happier with the result. There were a few expected issues that came up during the install, and in each case the installers and the owner of the company kept us informed and worked to find a solution. The work was completed as promised and within the estimated budget.
    - Joshua D.
  • F
    I am highly disappointed with GoEcoExterior, a local construction company in the Ellisville area, and recommend that consumers think twice before hiring them. They pass themselves off as an experienced and highly rated company, but that is highly suspect. Do not be fooled by their polished website. I paid them a considerable amount of money only to be treated as a low priority once they received the final payment and became a victim of their smooth talking sales pitch and poor customer service. On August 13, 2019, I signed a contract to install nine replacement windows and siding on my primary dwelling, which is less than 1,000 square feet. As of today, there is still unfinished work, although I paid them in full in November 2019. In my opinion, their office staff is incompetent, and some of the worse I have ever witnessed. They are prompt in collecting money and providing excuses. The length of time it has taken them to perform these two tasks has been highly unreasonable and disrupted to my family. And their lack of empathy and unwillingness to remedy the problems encountered during this entire period is deplorable and inexcusable, which is now entering the fifth month. The only thing that has been timely is collecting payments. In late October, they installed the windows in one day, but the siding has taken over three months. Once they received the full amount in November, the work lost momentum and slowed down to a snail's pace one to days a week on average. There has been no activity since January 7, 2020. And there is still some minor unfinished work, i.e., completing window trim, shutters installation, replacement of a window that was ordered in error, and clean up and hauling a large amount of debris away from the backyard and driveway. I last spoke to Jennifer on January 24 asking for a completion date, got more excuses, and there's been no more communication from her as to the status. As a result, I have filed a formal complaint with the Missouri Attorney General Office because I no longer trust them and suspect that they have done this to others. Overall, I was pleased with the work done by the siding installers, but those who work in the office are incompetent. There were several weeks that they refused to schedule the workers without providing any reason. They used poor weather as an excuse. However, had they scheduled earlier when the weather was mild, they would have avoided the bad weather. My husband is a Vietnam veteran, entirely blind, and a survivor of two strokes so I have had to undertake this ordeal without his assistance. We are both in our 70s. I honestly believe they have no regard for taking advantage of seniors since receiving full payment. And now we appear to have been placed on their low priority list. Sadly, the unjust treatment my family has earned through this entire process from the management is unconscionable. I highly advise anyone reading this post not to waste their money and to hire a reputable company.
    - Carolyn J.
  • A
    D. Gray QUALITY Carpentry & Painting
    Dan was absolutely fantastic in every way! His attention to detail was outstanding. You could not possibly ask for more skilled craftsmanship. It was a real pleasure watching him work. He is without a doubt a MASTER carpenter.
    - Jacob E.
  • A
    Zen Windows of St. Louis LLC
    I was really impressed. We needed 10 of the original windows in out 136 year old house replaced. Dennis and Rhonda had a quote back to me in less than two hours. The windows were here and installed less than a month later. Eddie and the installation crew were prompt, professional and nice to be around. The windows are very high quality and they did a fantastic job on the install which they completed in one day. They look great! Also, they cleaned up everything; things were cleaner after they left than when they got here. Thanks guys! Job well done and at far less cost than I expected.
    - Brian H.
  • A
    Unitherm Windows Sales
    The job went excellent. The owner was easy to talk to , was knowledge about his products and flexible with scheduling. The team was great as well . The installers were punctual on day of install, got the job done in a appropriate amount of time and maintained a clean, low noise environment while completing the job. As promised owner returned to demo safe maintenance of Windows and to inspect all work done to the standard of the brand! My Windows look great!!!
    - shanta c.
  • A
    Mills Window & Door
    Outstanding and exceeded expectations. Every aspect, from the customer service to the installation crew, was beyond expectation. Kevin demonstrated superb customer service beginning with the initial quote meeting, to the contract signing, and continuing through the install process. The installers were prompt, thorough, clean, and very talented. They were receptive to any and all questions I had and volunteered information to explain every step along the way. They were diligent about cleanliness, from the drop cloth to the thorough sweep after each window. Kevin and his crew should be very proud of the excellent service they provide. They clearly work hard to earn the customer's trust as well as ensure the customer feels beyond satisfied with their return on investment. Great job! The actual windows they installed (Great Lakes Windows - Comfort Smart) provide a massive upgrade to the thermal efficiency of the house as well as decreasing the decibel level outside. My house is about a block away from a main thoroughfare that I would constantly hear outside my bedroom at night, but now it's as if I'm sleeping in a bank vault. Additionally, the draft and the local areas of cold air that would accumulate near my old windows is gone. All in all, I am very happy with my decision to employ Mills Window and Door to replace the 12 windows in my house! I got three quotes for the work, of which Mills was second price-wise. However, the cheapest was one of the larger-scale nationwide companies and Mills was only slightly more. I definitely feel that I got the added value not only in the window quality, but also in the outstanding customer service they provided. I will not hesitate to employ Mills in the future and would highly recommend them to anybody!
    - David D.
  • A
    I am very satisfied with my purchase and window installation. The installers were prompt, courteous, and did a great job. Great service at a great value. I noticed right away that the high quality of the windows would result in future energy savings. I would recommend them to anyone needing a window upgrade.
    - Linda H.
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Window Replacement Installers in Saint Louis

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