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New York City-area contractor screws up skylight repair

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Skylight Installation reviews in Saint Louis

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  • Always make sure to get a second or third opinion. And remember that The person they send out is a salesman. I had a leaky skylight and was at first told it would cost about $100 to repair. Then he came and looked at it and said I needed a new skylight for 1700. And if I wanted a repair it would cost 200-300
    I had another company come out and take a look and after about 30 minutes he came down and said it was all fixed and no need to have someone else come out because it was that Provider name locked. and cost under 100.
    EBS was recommended by my home warranty people but I do not recommend. I'm sure they do great work if you are willing to spend a lot
    - Rachelle R.
  • At first glance, the work was satisfactory. The gutter was installed correctly. Issues became apparent when it rained. The skylight leaked in several places. During the replacement, the contractor removed custom flashing around a skylight, against our request. We believe this is what caused the leak. If not this, it was caused by standard negligence on the contractors part. When contacted, the contractor came back to the house to attempt a fix. He tried several tactics, including new caulking. Nothing stopped the leak. The contractor admits fault and has promised over and over to fix the skylight. The last contact was approximately March 1, 2014. At that time he promised to fix it within 30 days. We contacted the contractor after the 30 days elapsed. He asked to call us back, but as of yet has not. We brought in an outside skylight expert and we were quoted at $1,700 for a complete repair.
    - Don F.
  • When we had our basement flooded due to a pipe burst, they were recommended by the water damage restoration company.   Right from the start, with a Provider name locked. , straight forward contract, they were very direct in their dealings with us.   Several subcontractors were hired with short notice.  It included a moving and storage company to take away and evaluate all the basement furniture, electronic restoration company to address all the stereo, computer, and TVs. 

    Once, the extent of the damage was determined, insurance company rep was brought in to concur with the project cost and responsibilities.    Provider name locked. dealings with the insurance company on our behalf was outstanding.  ABC uses the same software as most insurance companies.  Their estimates are very accurate and detailed.  The cost for additional work performed to update the house was quite reasonable.

    Several subcontractors were employed, but were under regular oversight by ABC personnel.  They even found a company to restore solid brass railings.  Except for occasional input from the homeowner, almost all of the communications were with the project manager, Provider name locked. .   ABC workers and staff are all very professional and punctual.   

    The project management and communication are truly exceptional.  They pay attention the customer requests, the cost limits, and offer suggestions as needed.     ABC went above and beyond their contracted work by pointing out potential leak path in the skylights and had the original installer correct the installation.  The professionalism, resourcefulness, and customer care of the Provider name locked. sets them apart.
    - Valentine G.
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Skylight Installers in Saint Louis

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