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Dog Grooming reviews in Saint Louis

  • F
    Staff was extremely rude this morning; especially, the lead groomer who stated her name was Emily. In an attempt to display some semblance of leadership and efficiency, Emily felt the need to use a direct and very condescending tone with me suggesting that I had no choice but to allow her to shave the back of my dog's head to remove two dime size matted spots that I was able to remove in 30 seconds after canceling my appointment and arriving home without any change to the dog's appearance. Emily's attitude was nothing more than that of a petulant child who seemed to want to prove she was in charge. And when asked to explain to a store manager what the problem was, her attitude and tone of voice changed completely. How is a person this unprofessional and unpleasant working with people's pets??? Moreover, while waiting to speak with a manager, I observed another young lady dragging a large white dog by its neck to the back room. The animal was clearly nervous and afraid, but the young lady holding the lead was impatient an pulling the animal hard enough that his feet were sliding across the floor. Not only terrible and sad, but unacceptable. Makes me believe that the recent past news reports of Pet Smart's cruelty is true. (For example: [*** Link removed ***] ) I and my family are done with Pet Smart as a result of the way I was treated today. Whatever discount management offers for products and services isn't worth this type of abuse to me or my pet.
    - Adam A.
  • A
    My sister and I were both very concerned about taking and leaving our cat, Sasha, at the groomer as this was the first time we took her and did not know how she would react. The whole process seemed to go good. The person who cut her was friendly, professional and seem to know what he was doing. He even told us we could call, which we did, to find out how she was doing and she was just fine. When we brought her home she was fine and didn't have any problems after the ordeal she had been through. Will take her back to South Paw again.
    - Betty W.
  • A
    Furry & Fabulous
    Went very well. Cassie is very caring and professional. My dog looked and smelled great! My dog had been sick and couldn't be taken to a stationary grooming salon. This mobile service was an excellent choice.
    - SYLVIA F.
  • A
    I use them all the time. The facility is really nice. It's a two level store and they have a grooming area, it's really nice. I leave my pet. I book ahead of time so I know she will be done in about 2 - 2 1/2 hours.
    - Jerry C.
  • A
    Kennelwood Pet Resorts
    I let him go to day camp, which is normally $45 on its own. So he plays till about 1:00, then they do the grooming, so I pick him up at the end of the day. I'd say A for everything. They're very dependable. I've got a big dog and he needs all the exercise he can get thrown at him.
    - Priscilla T.
  • A
    Petco - Creve Coeur
    I have three dogs and all three get charged differently. They are close. They are very friendly. They do a very good job. You can see them. They have a glass enclosure. You can see that they are very gentle and very careful. They haven't been there that long, but I have been using them for at least five years. I have a special needs dog, and they handle her just fine because she's a biter.
    - David P.
  • A
    My dogs like it. They are excellent. They are going tomorrow. The best thing is that I feel like that they love animals and they wouldn't do anything to hurt them or take spite out on the animals. They are down there for probably 4 or 5 hours. They have so much hair and they have to wash then and get them dry and then clip them. I don't know what all else they do.
    - Helen L.
  • A
    Aussie Pet Mobile
    Beth and the service from Aussie's are fantastic. I have used other pet grooming services and while Aussie's is not the cheapest, I definitely feel that I am getting what I pay for and the convenience is unbeatable. I, and my dogs, really appreciate that they don't have to spend half a day stuck in a crate in a noisy grooming salon. Aussie's comes right to my front door and the dogs are back inside and looking (and smelling) fantastic in an hour or less. I also love that Beth is very flexible with scheduling and keeps in touch with me throughout the day of our appointment to let me know if she is running early. Lastly, I love that my dogs get consistent cuts and always seem so happy at the end of their appointment. I highly recommend Aussie's and Beth!
    - ANNE M.
  • A
    They just really do a professional job of grooming him. They're everything that we need to have done and they do it well. The dog doesn't seem traumatized. That's why we continue to take him back. He doesn't like to be groomed but he tolerates it from them. 

    Dog grooming can be a little expensive. I can understand that but it does get to be a little costly. I think it is probably more on the dog than on them. He really doesn't like to be groomed. There's really not a whole they could do to improve the quality. They do good quality work.
    - Keith R.
  • A
    Banfield Pet Hospital
    My dog gets anxious and they are very attentive to his needs. He gets nervous around white coats so they know not wear them when he comes in. 

    They love on him and take their time to make him comfortable. They work with the animals to get the job done and don't rush.
    - Davida G.
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Dog Groomers in Saint Louis

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