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Find Top-Rated Saint Louis Rug Cleaners

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Handmade vintage wool rug from Fine Estates

Oriental Rug Cleaning reviews in Saint Louis

Real People ~ Real Reviews ~ Real Results

  • They were very professional and obviously care about what they do. The technician showed up on time to pick up the rug and they communicated clearly about when the job would be complete. The rug was cleaned and delivered as described.
    - Jennifer F.
  • My carpet and upholstery looks fresh and clean. This company did a great job and were quite professional in completing their tasks. I will definitely hire them again. Note: I appreciated their call informing me they would be 30 minutes behind in schedule.
    - Brenda Y.
  • Was extremely impressed with the quality and the price. Very reasonable costs and everything was so much fresher after they were done. The cleaner was also very knowledgeable and explained thoroughly what he would do to clean the items. I will definitely hire again for future cleaning needs. They also were finished in a very reasonable amount of time.
    - Ellie T.
  • When they brought the rugs back after cleaning, I noticed one of the rugs (it was still in their truck but had been unwrapped) still had dog hair on it (we have two dogs). I pointed this out to the gentleman, and he immediately apologized, rewrapped the rug and took it back to be re-cleaned. This has always bothered me, how could dog hair remain on this rug if it had just been freshly cleaned? I had a repair done to the edge of the largest rug, and before I could tell them to rotate the rug, they had already laid it exactly as it had been and replaced the king sized bed, etc so I let it go. I had expected the pile of the rugs to be raised and that they would smell clean and fresh (they didn't have an odor before, and there were no prominent stains, they had just been in use a long time and the pile had flattened). The rugs seemed the same as before they were cleaned; I was disappointed. The cleaning was $1179 and they sold me new pads for the two largest rugs for $517
  • I had a bad experience with them. They said they needed to take it in and have it done. They brought it back and we didn't accept it, and they took it back and they put it through again. When it came back, they said all the lumps were straightened out but they hadn't straightened out. They were nice people. I think everything is expensive now. They should do a better job. They said my rug was old, but it wasn't that old. It was a big one. I was just disappointed that it didn't turn out better. It still got these ridges. I think they ended up washing it, having it on bars and we could see ribs like the bars are on it so I was disappointed in that part, but they did try.
    - Beverly S.
  • He arrived promptly and accessed all of the rugs...there were some bad stains on the wtw which I doubted would come out. He worked quickly and professionally and the rugs look amazing! A few of the spots just weren't going to come out and I knew that, but the wtw looks so much better! I will probably put a few area rugs over the spots, so it's fine :)
    - Lamira M.
  • We moved the furniture prior to his arrival.  He cleaned all the carpet (only had carpet in master suite).  The amount of carpet was less than what the company advertised, so he offered to clean a large rug at no extra charge.  The rug was new and had the "new rug smell".  He cleaned the rug plus put a chemical on the rug to neutralize the smell.  I highly recommend this company.
    - Anne B.
  • It went very well.  The owner of the company came as well as the employee.  They went the extra mile to make sure that I was completely satisfied.  They did a great job, considering the challenge one room in particular posed.  They were very professional, friendly, and pleasant.  Plus they did a great  job. 

    - Jane G.
  • They arrived at the appointed time to pick up and deliver the rugs.  They carefully moved all of the furniture as needed to roll-up the carpets to remove the rugs; and likewise moved and returned all of the furniture to its proper place to return the rugs.  They did a great job removing a stain and made a few repairs as needed.
    Everyone involved in scheduling and performing the work was very professional and friendly.  We certainly plan to use them again in the future.
    - Edmund K.
  • The guys did a great job.  They were prompt, courteous and very committed to doing a great job.  The rugs look like new and the love seat (which was extremely dirty) is no long an embarrassment.  I would definitely use these guys again and recommend them to others.
    - Jon P.
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Rug Cleaners in Saint Louis

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