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Egress Window reviews in Saint Louis

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  • They scheduled  a date and time  and kept to that schedule.  The did all the work agreed to and some additional work at no cost.  They came to our house in the morning and had replaced 13 windows and removed the 0ld windows. by 1500 hrs.  they left our house spotless.  They responded to our punch list in one day and replaced one window in 48 hours after we discovered it was leaking.  They were friendly and courteous to a fault and worked with our dogs in the house without problems.  We intend to use them again for more window replacement.  We have had no problems with their work and we re-designed all the windows from a picture window to vertical butterfly windows as part of our replacement.  We have had nothing but positive feedback from neighbors and friends who comment that it looks like a different, more contemporary, house.
    - ROBERT S.
  • It went fantastic. After I contacted 3 companies to get bids, Provider name locked. was really quick to respond and set up a time for him to come and take a look at what the project would be. He was the only one of the 3 contractors to respond on time with a quote. We had a really warm week in January to do the work so the morning we signed the contract he had someone out starting work on it which I thought was great. All the digging was done by hand which was great because we had a fence so he didn't have to take any of that down to get machinery in. We couldn't be happier with the window. It looks sharp and professional and I'm not having any water issues.
    - Eric E.
  • I made the appointment through Provider name locked. and all was well except we had a little trouble with Provider name locked. actually showing up for an estimate. After a couple of days I called Provider name locked. back very concerned but she assured me that Provider name locked. is a great guy who does great work and this was very unusual for him. (I just happened to call during a very, very busy time.)  She was sure if we made another appointment and he did the work that I would be very satisfied. I took a Provider name locked. and made another appointment at which Provider name locked. showed up.  Well, I can't say enough about Provider name locked. because I was very impressed as he explained what he thought caused the problem and what he thought would be involved in fixing it.  He took pictures and measurements and even made sure he knew how the new lid worked before he left.  He even called to remind me to lock my back gate and that I had left my cellphone on the patio which I really appreciated.  Although this isn't the type of egress windows they sell or install themselves (see their website) Provider name locked. was familiar with it and how to fix it properly.  He emailed me a nice detailed estimate and really helpful when I called back for an explanation and then with questions my husband had.  We arranged a day for them to come out and Provider name locked. came out on the project which put my husband and me at ease since we were both at work.  When it took a little longer to fix than expected due to the nature of the situation they promptly came back the next day.  When the new lid didn't fit properly instead of bailing on it or sending me back to the manufacturer Provider name locked. asked Provider name locked. to fix the old lid.  He did came back out to install it and believe me it is better then ever.  In the end I was very happy with the work and the price and would highly recommend Provider name locked. 's company and Provider name locked. to oversee the work.  We are thrilled with it and so glad that all ended up well for all involved.

    *I wanted to add 2 comments:

    First, I didn't note a price because I don't think that is fair to the contractor as they need to be able to bid each job separately.  We were very pleased with the price and how they figured it out especially this being an unusual situation. 

    Second, I want to point out again that this was a specialized situation and not one they normally do.  As a result we really, really appreciated them taking on the job and doing such a great job with it, even figuring out how to fix the lid themselves.  Great job!!
    - LYNDA B.
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Egress Window Installers in Saint Louis

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