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General Contracting reviews in Saint Louis

Real People ~ Real Reviews ~ Real Results

  • It's kind of tale of two stories. Jason, Tony and his team were on top of everything at the beginning. We had them do exterior work which included new windows, soffits and fascia. The exterior work was done with fine craftsmanship. Then we got into the kitchen remodel which was full demo and a brand new kitchen. They advised me to use their contact for cabinets and counters, E&B Granite. Their prices were fair and we decided to move forward with them. The demo was fine and when we started to build the new kitchen, we started having issues. Their workers are fine for painting, patching etc, but when it comes to quality of finished product, it leaves a lot to be desired. We had a wall removed between the kitchen and dining room and there needed to be a bump out to hold an extra wall cabinet where the wall was taken out. Tony, the project manager, told his guy "just make sure its at least XX inches from the wall." This little bump out turned to be WAY to big and looks silly. There was no rhyme or reason to what Tony was telling his guys. When we finally got our cabinets, two of the cabinets were wrong, but their guys placed the other cabinets in a fashion that the right cabinets would not fit. So, when we got the new cabinets, they were so small, that are barely usable. THEN, when we installed our appliances (which everyone had the specs on), the cabinet next to the stove would not open as it hit the handle of the stove. We tried an easy fix bc we didn't want our whole kitchen torn apart again. It looks bad and the pieces they added do not match the others. This brand new kitchen that we spent a lot of money on looks piecemealed together. The cabinet guy felt bad so he gave us free spice rack!!!! Yippee! We had many issues come out and were told many different things by Tony, and the owner Jason, but 1 out of 5 things we were told actually happened. Tony goes from job to job without taking notes so most things are forgotten. Tony forgot both of our inspection times and we were left scrambling at the end. The biggest issue we have is with our tile for our backsplash. They self performed this and it looks horrible. The guy the had doing it told us he hates doing tile, and now I know why. The tile is so uneven that it would look better with nothing on it. They didn't know how to property install marble tile or the pencil border. We waited for 2 months for a final walkthrough, but it never happened. I sent my list of issues to Tony and Jason and they came out and said they'll fix whatever they need to. They did come and try to fix the tile, BUT, sent the SAME guy who originally did it!!! He did about half the tile then I told them not to send him back. If tile gets started the wrong way, it can't be fixed. We were so tired of the excuses of "tile is not perfect", "that's just they way it is". If you run your finger up and down the wall it will literally get stuck on tiles that stick out way too far. While Tony and Jason were here to discuss the issues that needed to be fixed, only 2 out of 5 things we told them actually happened. Tony missed appointments and our final inspection as well. We NEVER had a final walkthrough even though Tony said he'd be here. We got so frustrated we decided that we don't want them back in our house at all. We are hiring a real company to finish it up the right way. We constantly had trash in our YARD that was never picked up. Instead of using a dumpster like most contractors, they pile the trash in your yard and come by every other week or so and pick it up. Looks really classy to our neighbors. They do good exterior work and patching and painting. But for any sort of craftmanship, buyer beware. Their guys constantly complain about the other workers and their bosses, so be ready for drama as well.
    - Scott B.
  • The job was promised by the very attentive owner Doug Kropp in 1-2 weeks. He had a crew leader Paul who kept everyone on track and on time. Even though labor day holiday fell in the 2 week period, he had a worker here. All the work was custom and looks as if it was part of the existing now 19 year old home. I highly recommend this team of excellent professionals.
    - Timothy P.
  • Wayne is great! A+ We had a HUGE list of a variety of things that needed fixing from re-aligning doors, hanging new ceiling fans and mirrors, electrical work, installing a dryer vent, and more! He was able to do it all in the few days before we moved in too.
    - Stephanie K.
  • well, we needed to buy a sleeve, so it was a two visit appt. Beatty's man was professional and good-natured. He provided a great and timely service. As well, we have some health issues; and, they got right to it, when the sleeve finally arrived.
    - Ronnie F.
  • Everything went extremely well. The results were better than we expected. Bill is a perfectionist and takes great pride in doing the best job possible. We've referred Remodeling Plus to several of our friends and they loved his work as well.
    - Thomas B.
  • Wow, everything should be this easy. Very responsive, showed up on time and very professional team. I had several estimates, the price was very reasonable. Great job, I would recommend and hire again.
    - Jaime T.
  • I gave Chris two checks, $200 on 3/16/18 and $350 on 3/30/18. He replaced one storm door but left the handle in an incorrect position saying he would be back the next day to finish. he has never returned to do the remainder of the work he agreed to. He had had several different reasons for not returning then on 5/7/18 said he "will not be able to do certain tasks for the time being..." so I asked for $350 of my money back so I could hire someone else. He did not respond so on 5/11/18 I asked that he return my $350 or complete the work by 5/18/18. If he didn't I said I would file a complaint with you and other places he accused me of threatening him and attempting extortion.
    - Sheila T.
  • I originally planned to hire Modern Marvels to demolish my garage (which was leaning quite a bit to one side and needed to be winched over and one wall rebuilt) because the repair bids I was getting were too expensive. Chris told me they could repair the garage, as well as put on new siding, for not much more than the demo bid. They were extremely easy to work with, fast and communicative. They also did a good job. Would recommend!
    - Jenny W.
  • Superb job done by Bruce and his crew. Took our bathroom down to the studs. Complete do over. Great work. Tile work is first class! On time and on budget. Work done as scheduled and when scheduled. No problems on this job. Very happy with result. Will use Norse again!
    - Al C.
  • What a great job Joey and his crew did! I am putting my condo up for sale and needed all rooms painted. Once i called Joey was here and gave me a bid that was very inline with the others i received, but it was his professionalism, and prior reviews on Angie’s list, that made me go with him. I left the condo for three days and came back to find a beautiful, fresh condo. The superior attention to detail was stellar. Every piece of furniture was back inplace and they cleaned up great. I highly recommed America’s Best Painters.
    - Gloria T.
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General Contractors in Saint Louis

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