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Concrete Repair reviews in Saint Louis

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  • Attempting to obtain a bid was extremely frustrating. This involved multiple calls over a week's time that weren't returned and multiple promises that a representative would contact me who failed to do so. Eventually, just before I was ready to give up on the company, a man named Justice finally returned a call and scheduled a time to come by to provide the estimate. Why anyone should be forced to work so hard to obtain business from a company is baffling.
    Justice arrived, took a look, and gave me a written bid within the next two days, which I accepted. The work involved a request for a Provider name locked. straight walkway, leading directly from my back porch to my garage.
    The workers arrived promptly on the scheduled date. The lead worker then went over the project with me in detail, which I appreciated. But he  told that the straight walkway wouldn't work unless the workers did some excavation for which I would have to pay extra (not included in original estimate). Also, the walkway would be elevated 4-5 inches in places which would require minor landscaping later on that I'd have to do or pay to have addressed. He said these issues should have been mentioned by Justice. Neither of them were and they weren't mentioned in the contract.
    The solution to meet the original estimate price was that my straight walkway, leading directly to my garage, would have to have a minor jog one way and back the other way to avoid excavation and additional charges. I'd also have to have additional landscaping done later on to avoid a drop off on one side of the walkway that could twist an ankle or even potentially cause a fall.
    At least the workers were forthright about it and discussed the issues with me before starting instead of completing the work as described in the contract and charging me additionally.
    The final work looked fine, but since this was my first experience with hiring concrete workers, it's difficult for me to say if it was superior work or not.
     The clean up was satisfactory though there was some minor digging and that dirt was scattered around my lawn instead of piled up for me to use later addressingthe landscaping. 
    In retrospect, I'd be reluctant to use this company again, particularly if I had to deal with Justice, the salesman.

    - Scott A.
  • The men that came to do the work were very professional and did a very good job. However communication was less than what I would have expected. Had a question regarding sidewalk after project was completed. They had to remove my stone sidewalk to raise it to meet the new driveway the stones were not replaced properly. However after talking to Provider name locked. about it and he said he would come he never did come.
    - Nancy K.
  • Work went great. Showed up on time, completed the job and left the site as clean as when they arrived.
    - linda H.
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Concrete Contractors in Saint Louis

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