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Cell Phone Service reviews in Saint Louis

Real People ~ Real Reviews ~ Real Results

  • They said that they consulted with their technicians in the area who told them that this is not considered an area that has any reception issues. After that I was never contacted again. I'm switching providers ASAP!
    - Rachel M.
  • I ordered the device and waited 11 days for it to arrive.  When it didn't show up, I called customer service and learned that THE ORDER HAD BEEN CANCELLED because I didn't respond to a text message from the 'Fraud Alert Dept'.  But they never sent me a text!  Unlike every other company I deal with, including my bank, Amazon, etc., they send me a confirmation of an order, change via email.  I immediately demanded that this device be shipped via overnight express.  But the problems didn't stop:  a couple weeks later I received a bill for $187!  When I called customer service, I leaned that Provider name locked. had CHANGED MY PLAN WITHOUT MY CONSENT from 700 minutes per month to unlimited talk and text.  While this will save me money, the change was made in the middle of a billing cycle, and I was charged $52 in overage fees.  Again, I had to deal with customer service to get a refund to my bill.  I have filed a written complaint with Provider name locked. , but so far they have not replied - this is poor customer service.  I will NEVER place an order or make a change via their website, rather I will go into a local store to make business transactions.  Provider name locked. has been my sole cellular provider since the early 1990's, and the phone service is great, but their "customer service" stinks!
    - Warren L.
  • It didn't go well. I cancelled my account with them and paid the termination fee as required, but they sent me another bill. This bill was for Internet services even though the company agreed previously that I did not have to pay since I never used the Internet.
    - FRIEDA G.
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Cell Phone Companies in Saint Louis

Companies below are listed in alphabetical order.
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