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Carpet Installation reviews in Saint Louis

  • A
    FerrensFlooring LLC
    Had Ferren���s Flooring out on two different occasions and Mike and his crew arrived promptly. They all were very courteous and their work was very professional. Our new floor looks fantastic and we couldn���t be happier. We would highly recommend them and most definitely will call them back for future projects.
    - Vera P.
  • A
    Reinhold Flooring
    We chose Reinhold because we wanted to use a local business and they had a good rating on Angie���s List. Their pricing was in line with what we paid previously for the same room. We compared some samples with Joe Jokisch in the store. He then came to our home and measured the room. Installers were timely, polite and left our home very clean. They removed the old carpet and pad, moved furniture in and out of room, prepared subfloor including refastening floor as needed to eliminate squeaks. Overall a great experience
    - Gary B.
  • F
    FOLKWEAVE CARPET & FLOORING
    The first job they did was fine. It took a while to schedule but the worker was nice and the work done was good! I ended up needing more work done in the same area. I did not hesitate to call them again. The lady who answered the phone was very nice but no one ever got back to me. This happened with the previous job so I was not deterred and just called again. Consistently over a matter of months I was assured that they were just busy and would get to me. Finally I called and simply asked if there was a reason they did not want to do our job-did they not like the neighborhood, did our lifestyle offend them, did our cash payment not make it to them last time? The first job they did was fine. It took a while to schedule but the worker was nice and the work was good. When I needed more work done in the same area I did not hesitate to call them again. The lady who answered the phone was very nice but no one ever got back to me. This happened with the previous job so I was not deterred and just called again. Consistently over a matter of months I was assured that they were just busy and would get to me. Finally I called and simply asked if there was a reason they did not want to do our job-did they not like the neighborhood, was the job not big enough did our lifestyle offend them, did our cash payment not make it to them last time? We were assured that this was completely on them and had nothing to do with us. They set an appointment, cancelled the appointment because they got a late start due to snow, they remade the appointment, canceled and remade again and when they finally showed up they informed me that they decided that instead of doing the job they decided that it was such a big job they just wanted to measure as give us a bid. (The job was to re-grout a shower tile from top of tub up about 3.5 feet on 3 walls). These people went to great measures to avoid doing this job. Beware if you actually want the work done, call someone else. Don't be fooled by the platitudes they will spout at you. Nice is great but it doesn't do the work.We were assured that this was completely on them and had nothing to do with us. They set an appointment, cancelled the appointment because they got a late start due to snow, they remade the appointment, canceled and remade again and when they finally showed up tody they informed me that they decided that instead of doing the job they decided that it was such a big job they just wanted to measure as give us a bid. (The job was to re-grout a shower tile from top of tub up about 3.5 feet on 3 walls). These people went to great measures to avoid doing this job. Beware if you actually want the work done, call someone else. Don't be fooled by the platitudes they will spout at you. Nice is great but it doesn't do the work. I finally got fed up and told them I would find someone else.
    - Davida D.
  • A
    Key Carpet
    The Key Carpets team was easy to work with and very patient throughout our decision making process. They shared valuable information about how to make the best choice for the area of home we were carpeting. The installation crew, led by Mike, was awesome. They were on-time, courteous and very accommodating. We LOVE the results.
    - Leigh G.
  • A
    Reinhold Flooring
    Me. Reinhold was involved in the whole process. Wonderful guy. Came by when the laminate was be installed. Carpet guys worked past 6pm to complete job. Needed some follow up on the laminate. Was taken care of quickly and professionally.
    - Carolyn L.
  • A
    Key Carpet
    Rachel was superb. She was attentive to my needs and Key Carpet worked hard to accommodate my budget in the best way possible. The installers (Wes and Cam) were on time and worked hard to get the job done. Thank you!
    - Frances P.
  • A
    Kelly's Flooring
    John & Curtis came from Kelly Flooring on December 28 around 8:30am. They removed the parquet flooring. Put down the hardwood. Since I wanted it to match the steps, they had to sand and stain the wood. I had to stay off of the flooring for 24 hours to let it dry. John came back the next day to apply the second coat. I then stayed off the flooring for 24 hours. The floor looks great and matches the steps.
    - Teresa M.
  • A
    Classic Carpet & Flooring
    Contact person was great, helpful and managed the timing and cost estimate well. She came to the house and went over the details and answered questions. The men who did the installing were very skillful, the carpet looks terrific.
    - Kathleen M.
  • A
    Reinhold Flooring
    This is our second time using Reinhold Flooring, the installers are courteous and do quality work. They make sure you are 100% happy with product installed. Kenny, our sales representative was very helpful and straight forward. I would recommend this company to others (and have).
    - Patrick F.
  • A
    Key Carpet
    Great! Job looks awesome. We love the carpet and the room looks great. Everything was done quickly and promptly and to a very high quality. Extremely pleased with Key carpet and would gladly hire them again in our next home.
    - DEREK B.
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Carpet Installers in Saint Louis

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