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Car Dealership reviews in Saint Louis

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  • I drove out of my way to use Provider name locked. since they are a Toyota President's award Provider name locked. . I am actually closer to Provider name locked. Toyota. The Provider name locked. service writer called me and said the wheel vibration was the transmission failing and it needed to be replaced. I pushed back on this and asked if this was correct since I was not having any hard shifting or leakage or squealing or burnt fluid. He insisted that it needed to be replaced. A new transmission would be $5000.00. I refused and took the Sienna to an independent transmission shop. I paid the independent transmission shop $45.00 for an inspection. The independent transmission shop properly diagnosed the problem as a wheel bearing not the transmission. I had to take the Sienna to another shop to the get the wheel bearing replaced and the car aligned. The Sienna is driving great now. In addition changing the oil in the air conditioner compressor does not seem to have quieted the noisy bearing any. I feel like I paid for Provider name locked. to do that and did not get any benefit out of it.
    I will use a reputable small shop instead of a Toyota dealer for any future service.
    - Stephanie M.
  • Provider name locked.  Provider name locked.  

    I am very pleased with the services I have received form Provider name locked.  Provider name locked. , and the person whole sold me the car. He was not pushy. They have also, done 3 oil changes and rotated my tires since then. They responded to my e-mails giving me some ideas of what I might like, then I was set up for a test drive and I told them I wasn't ready to buy yet, so they said they would send me an e-mail in 45 days to see how I was doing (didn't try to push me into anything at all). During then I sold my old car and decided to go there and purchased a brand spanking new car, with more of a warranty than they offer, and they lowered my interest rate. Any unscheduled maintenance for the next 10 years I don't have to pay for. I take my car in for annual service and they wash it for me. I couldn't ask for a better car or a better dealer to deal with.
    - Jill C.
  • Very disappointing, even embarrassing. .....the arguing about everything from why a 6 year old car cost what a bigger, much newer model of the same car does, simply because the mileage was low, to a stain on the seat, to the cons of one car over another....disagreed with every negative observation in a very dismissive way....not good.Furthermore, I e-mailed their credit dept asking what general rate RANGE they would give for a credit score of (my score, which I know exactly), and a down payment of____dollars on a _year car, make and model_______, and they refused to give me a clue.

    This USUALLY means they need SO much room to gouge you on the price or the financing, or SOMEthing that they refuse to give you a clue what any of it ought to be in advance. They might as well say, "welllll, now---the rate depends on the Provider name locked. -up; if you negotiate a good rate, the price goes up, if you push for a good price--voila! Your credit sucks! And you'll need a verrrryyy high rate."

     At least that's how I read the game is played. They refused to answer my inquiry at all.

    Each time I went I was the only customer on the lot, in cruddy weather that keeps people away: severe heat wave and pouring rain. Guess even poor sales didn't make them more accommodating nor respectful.

    Maybe this was all a Provider name locked. , but I'm not going back.
    - Peri M.
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Car Dealerships in Saint Louis

Companies below are listed in alphabetical order.
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