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Apartment reviews in Saint Louis

Real People ~ Real Reviews ~ Real Results

  • There has been a perceptible lowering of customer service quality from the office since Sarah left. Despite never having been late with rent, Kristina Singen, the manager, picked a fight with me by ordering me to get rid of my pets, which were on my rental application and which I paid pet rent for. This fight ended up in court as an eviction. Aside from personal vendettas, you will be bombarded with weekly edicts that whether you are present or not, the office will need access to your apartment. You will have notices put through your door every other day bothering you about this or that. It's not a peaceful place anymore. Rent elsewhere.
    - Susan W.
  • She has been cleaning for us for a couple of years. She is thorough and efficient, and the cleaning is GREAT! As another reviewer noted, she brings issues to our attention proactively. She even treated the grout in the older hallway bathroom and brought it back to its original bright white. Another plus is her trustworthiness. She has a key to our place and does the same great cleaning job unsupervised that she does when I am home. I have recommended her to others and have received glowing reports back from them as well. I hope she stays with us for many more years. That's the BEST endorsement I can give!
    - Marsha B.
  • The price for the space is better than a lot of places- I have a 2 bedroom townhouse and the rent is 725 a month. Comparatively in our area that is a pretty good rate, but on the downside we have had a few issues with maintence.

    The windows are only single pane so they aren?t insulated well and there is a crack in the foundation in the basement that leaks. Our gas appliances were not up to code so the exhaust was venting into our apartment. The laminate tiles, as well as the tile floors in the bathroom, are in disrepair. We have had issues with poor air conditioning circulation and maintenance has been slow in responding to our concerns even though I?ve contacted them more than a few times. Sometimes it?s not even just an issue of slow response, but an issue of no reponse.
    - Robert D.
  • They have very friendly and personable staff.
    - Sukul B.
  • It was really good. I had a good experience living there.
    - CAROLYN L.
  • They are terrible. The complex was junky and customer service was not good. I would not use them again.
    - Rachel B.
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Apartments in Saint Louis

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