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Hardware Store reviews in Seattle

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  • In late June, 2014, my wife and I went to Provider name locked. to inquire about replacing our kitchen flooring with tile. With the help of the salesperson, we picked out some nice looking tile which we were told would be $6.00/sq ft (including for installation). We paid a $50.00 deposit and Provider name locked. sent a person to measure our kitchen.
    The measurement came to 79.2 sq ft (although I had measured the kitchen at 53 sq ft). Even so, the cost (based on the original discussion) should have bee $475.20. However the total price was $938.74 with several items added that had not been disclosed originally.
    We placed the order. The material was ordered and I picked it up on 27 Provider name locked. . The installer arrived and promptly told us the old flooring probably contained asbestos . We had to provide a certificate that it was free of asbestos.  We hired an inspector and received a certificate that we were "asbestos-free." This inspection cost us an additional $275.00.
    Then we were told that we had to move the refrigerator out of the kitchen. We hired a mover to move the refrigerator  on the morning of the installation and put it back in the next day. This was estimated to be about $200.00 for each move (door to door charges applied). We made these arrangements and scheduled the new installation for 2 September
    That morning the movers arrived followed shortly by the installer, who walked into the kitchen, exclaimed "Holy S**t, I can't install on this floor." and walked out. I called the manager of the installation contractor who told me that the floor was too wavy and that
    it exceeded the specifications for the tile. He said I had to go back to Provider name locked. and order sheet vinyl, rather than tile. We were both disappointed, but went back to Provider name locked. and ordered sheet vinyl. We were told delivery would take three weeks.
    We never heard from Provider name locked. again. We did get repeated emails from the installation contractor asking "How did we
    do?" I called their manager repeatedly. He was never in, but I left a message for him to call back. He never did.
    In the end, we called another flooring company on the recommendation of a previous contractor we had used. This company, "Fantastic Floors" came out and estimated the job. We booked them to install the original tile week later. Their crew came and were done in three hours. In addition, their installation cost was less than the Provider name locked. contractor.
    - Richard N.
  • When I went into the Provider name locked. 's Provider name locked. store to order a shed from Better Built Barns(BBB), the gentleman named Provider name locked. who helped me out knew less about the buildings than I had learned from the brochure that I had picked up and read. We managed to get through the ordering process and Provider name locked. most likely knows more now than he did then. He tried hard and wanted to be helpful. When I started to have the difficulties with BBB, I contacted Provider name locked. and he passed on the message to Provider name locked. Chapman who apparently is the manager in charge of that area of the store. If you would like details on the problems with BBB, please look at our review in Angie's list about that experience. Anyway, I worked with Provider name locked. Chapman and he told me that he would get together with BBB and get some help with the poor performance by that contractor. Throughout this process Provider name locked. told me how concerned he was about this unfortunate situation. Ultimately, Provider name locked. asked me to tell him how he and Provider name locked. 's could make us satisfied. I told Provider name locked. that all I wanted was for the building to be made level and the roof to be replaced with a roof that meets modern standards. He told me to get a roofing contractor to give me a bid on the roof replacement and send it to him. By the way, Provider name locked. 's was unable to get BBB to even level the building. I had to force BBB to do so by filing a complaint about that with the Better Business Bureau. So, I had Provider name locked. Roofing, which is a reputable contractor with high ratings on Angie's list and we have used before for other jobs, give me a bid. I sent the bid to Provider name locked. Chapman via email. I also tried several times to contact Provider name locked. by phone. To this date, I still have not heard back from Provider name locked. . The thing I resent most about this situation is that Provider name locked. himself asked me to go through the extra effort to get this additional information and he hasn't even had the courage to at least call me and tell me himself that he couldn't do anything about the problems with BBB. At this point our disappointment with Provider name locked. 's and Better Built Barns is complete. We no longer will do business with Provider name locked. 's or Better Built Barns.
    - Celia S.
  • I purchased this deal but did not realize it was for a store in North Provider name locked. .  I live in Seattle WA. I do not know how this deal got sent to me to begin with.  I never used it - when I realized it was out of state I threw it away.  It would be nice to get my $5 back.
    - Lynn Y.
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Hardware Stores in Seattle

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