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Egress Window reviews in Seattle

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  • Provider name locked. was an excellent resource for giving me all the options, for putting a great deal of  thoughtfulness and care into the tasks, for making the job as tidy as possible and for breaking down the work and allowing me to do any part of it that I wanted to 
    do myself to keep my costs down.  I was thrilled with the work that he did and I intend to hire him again.
    - Kim C.
  • Issues and what he did: 1.  CAD ·        - The first warning bells started when we asked Provider name locked. to create CAD drawings for our basement remodel. I would send him detailed, color coded, scanned drawings of the changes, but each time he would send me back the plans wrong and charging us for his mistakes in reviewing what I had wrote.  2.  Egress Windows: ·        - Took 2 weeks, 2 main guys, and him to dig 3 egress window holes - After being asked by my neighbors and us early on why he did not rent an excavator he communicated "I did not think of that and well it is too late" - Should have fired him then, but was like let’s give him a third Provider name locked. as he is a nice guy. – ·       -  Side Note: He was given detailed instructions on each type of window well purchased and window that would be installed. ·         The dirt was taken out by a hauling company, while on vacation hauling crew called and communicated that I would be charged 1300 dollars for all the dirt he authorized to have removed. ·         - Since we have fired him and 8 professional construction reviews later, we will have to have dirt delivered to us to fill the hole’s - Yes, you read correctly - I know have to pay for dirt to come back, that if he would have calculated or kept some for fill I would not be out more money. ·         - Fired before cutting my concrete - so only dug the holes for the windows 3. Staircase – ·        - after the 8 construction reviews of his work each one communicated that the stairs are so bad that you need to tear them out and redo them – ·        - He did not use the correct type for carpet and each stair was Provider name locked. -level / slanting at an angle / we also counted more than 1,000 nails were used in the creation of the stairs – ·        - When asked he said it was normal for the stairs to slant and that you cannot get stairs level. 4. Beams – ·         - He started the first beam and used the wrong nails, cut into my water proofing on the Provider name locked. of where the beam meets the wall – ·      -  The second beam he thought it would be a good idea to have a post that is outside of our house. I communicated that this would not be needed as the beam will be sitting on a wall and not need to be outside of my house. After 8 construction firms review – they agreed with me that the beam does not have to be outside of the wall and engineer approved – so no beam sticking outside of my house. 5. Framing - - When framing he put untreated wood "shotgun nailed" into the concrete. - He did not put down a membrane or treated wood on the concrete for framing - New construction firm had to rip out framing he did to correct the issues
    - Jeromey G.
  • Keystone was very easy to work with. The salesperson who came out was very knowledgeable and made us very comfortable. He never tried to push us in our decision making process. The installers did a terrific job and worked very clean and efficiently. The house looks great. Very glad we went with Keystone.
    - Bruce H.
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Egress Window Installers in Seattle

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