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Countertop Installation reviews in Seattle

Real People ~ Real Reviews ~ Real Results

  • Sales: No pressured sales, just people at a customer service desk ready to answer questions and provide a bid.
    Installation: They promptly came to our house, pulled their tools and sawhorses out, measured our cabinets and cut our granite to fit right there. When they left the driveway was clean like they were never there.
    Pro's:
    1.) Excellent communication and vision. 
    2.) Extremely intelligent people. They could read our plans and present options on the spot.
    3.) They were prompt and made room in their schedule in less than a week! We were under a time crunch, the manager (Provider name locked. ) was called in and made it all happen. Thanks Provider name locked. !
    4.) Installers were prompt, professional and polite. They even took off their shoes everytime they came in the house!!
    5.) Left our house very clean, both inside and out.
    6.) The job was extremely well done. No detail was left undone. Impressive
    7.) Price and quality!!!!
    Cons:
    NONE
    Backround/story:
    We are doing a massive remodel to our old 1955 house this year (re-pipe, rewire (adding ground wires), cabinets, countertops, windows and flooring). Most of it has been this summer. For the most part, if you can find a good bunch of reviews on a contractor or service provider dealing with them is a pleasure. Everyone is so d*** busy this time of year that some didn't show up! We were going to get laminate counter tops because our original two bids for granite were over $5,000. So I didn't really look any further until our laminate guy didn't show up, in fact he outright just disappeared on us. This just a week before our cabinets went in. So we frantically started calling around for a replacement. NO ONE was available or weirdness (red flags) not to use who I did find. 
    My wife and I were driving down town Seattle and saw a cabinet/countertop shop. Namely Chinese district. The bid was half the price of my original bids which surprised the heck out of us, but the few shops we saw had horrible reviews. The last shop we finally saw was Provider name locked. , it was obvious from stepping foot in the door to the people we talked to they had their act together. They were a big operation. The pricing was still half the American run shops in Provider name locked. and Bellevue, but quality is still there. You can see it on their show room floor models.
    If you are looking at granite counter tops, this is the place to go for both price and quality. I should mention that a competitor offered a few hundred less, but I'm not sure the quality would be there as Provider name locked. had to offer. I mentioned this and he would not drop his price. Glad I stuck with these guys though, a few hundred dollars for a lifetime of bad granite,,, obviously worth the few extra bucks.
    Conclusion: 
    Call these guys in your line up first!
    - Daniel D.
  • When we bought a piece of countertop at Second Use the cashier suggested Provider name locked. could customize for us. Provider name locked. came to the house and cut it to the measurements we provided right on our driveway. He also rounded off the edges for a more finished appearance. It took about half an hour and cost less than he had initially estimated over the phone. We were glad he was willing to stop by for such a small job. The finished countertop looks great in the bathroom and he offered detailed advice on how to apply car wax to take care of it.
    - SUSAN K.
  • Provider name locked. was very professional, responsive and helpful throughout the remodel process. From showing up to discuss the job and provide us with an estimated, to finishing the project one day early, we were extremely impressed.
    Timely, detailed bid including our budget for tile, shower fixtures, etc. 
    I gave price a B, but his bid was actually about $1000 less than the other bid we got, and the quality of work (based on the other guys web photo gallery) was far superior. 
    Knew exactly when he was going to be able to start - and was able to shift 2 weeks when we had a surprise houseguest. 
    Responded to emails promptly before and during the project. 
    Worked quickly and efficiently - finished the project in 9 working days + 2 hours to do the final install of the glass shower wall.
    Very high quality work - the bathroom is beautiful.
    Cleaned up at the end of each day. 
    When sharing this experience with friends, I've referred to Provider name locked. as a "machine" - he knows exactly what he's doing, gets it done and gets it done well. We're looking forward to working with him again on another remodel.

    - Magdalene M.
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Countertop Installers in Seattle

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