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Car Washing reviews in Seattle

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  • I have used this Provider name locked. location downtown Seattle many times because despite the difficult location (due to a traffic Provider name locked. that prevents a left turn, if you approach from the east, you have to circle the block  and approach from the west)  the quality has generally been good.  It all started good this time around too.  I asked for a $35.99 Platinum Wash (exterior wash with special foam to shine and protect, wheel dressing, interior hand wipe including door jams and dashboard). The cashier offered me a special package of 4 washes for the price of 3, which I charged to my American Express Card.  So far so good.  I moved to the waiting room to wait for my car.  A few minutes later the car rolled out of the wash and was driven over to the parking lot where the employees were working on the other cars.  My car was parked and the driver's door was left open to indicate that it was ready for the next stage.  I have used this car wash many times and I know this is how it works.  So far, no worries.  But no one ever worked on my car.  It sat and sat while other cars came and went.  The employees worked on every car but mine.  The supervisor of the outside area looked at my car and even walked around my car but never touched it and never directed anyone else to.  After 30 minutes I complained to the cashier who looked out the window and told me that he was "short handed" and that it would just take a while longer.  After 60 minutes, a full hour, I approached the supervisor outside who told me that I had only paid for an exterior wash, the car had been ready for an hour, and that he had come into the waiting area and asked who's car it was.  He had not.  At this point I went to the cashier and asked for my money back.  He and the assistant manager disappeared, then returned to the counter and told me that the car was now ready.  They refused to void my credit card transaction and return my money. When I retrieved my car, it was clear that a hurried effort had been made to wipe the interior and dress the tires while I was waiting at the counter.  So, a full hour and 15 minutes spent for an incomplete Platinum Wash, and the assistant manager refused to void my credit card transaction.  I am left with three more washes paid for, that I suppose I will try to use at another of this company's locations.  I shall be complaining to my credit card company, and to the Better Business Bureau.
    - John F.
  • Provider name locked. was awesome!  He came out to my house to detail my car, which was a
    huge convenience, He spent about 2 hours out there and by the time he
    was finished my car looked shiny and new :)  I will absolutely use him
    again, my car has never been so clean.
    - Nick R.
  • We really got a good deal with them and I really like that they never try to add a couple extra dollars on for any other service. The people there are really nice as one time I had them do my car and I noticed a problem. They ended up giving me a free wash inside and out. I like it there.
    - BROOKE D.
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Car Washes in Seattle

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