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Appliance Store reviews in Seattle

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  • The worst experience I've ever had. A few of the appliances we initially ordered turned out to be out of stock. Communication about delivery and installation was terrible. We received one delivery notification at 9pm the night before they wanted to install at 10am the next morning. Deliveries weren't coordinated. We ended up missing work each time something was delivered. When delivering the refrigerator, damage was done to our steps, floor and molding. They also scratched the door of the refrigerator. they agreed to replace the door and scheduled a day for that to be done. when the day arrived, it turns out it was just someone from the manufacturer coming out to confirm that the door was scratched and needed to be replaced. So, we had to schedule yet another appointment for them to actually come out and replace the door. Another 2 afternoons of work missed! They sent someone to repair the damage and he did an ok job on the steps and molding, but the floor didn't get fixed. My husband and I gave up at that point. We couldn't stand the thought of speaking with the owner again. He was really rude and unhelpful considering all of the problems we had. He wouldn't even let us return the appliances unless we brought them back ourselves.
    - Christine P.
  • Provider name locked. has been my go to appliance store for around 6 years and with these most recent purchases all my major appliances were purchased from them. Their service is first rate, their people are very professional and thorough and their responsiveness is the best. I wouldn't think of going anywhere else.
    - Daniel E.
  • I bought a refrigerator from them. I paid for the service of moving my old refrigerator to the basement. He came in. The rudest guy I've ever run into. This is their delivery service, whoever they were. Basically, he refused to move the old refrigerator. He said there wasn't enough space. I measured it later. There's like a double door. It's got to be five feet. He just didn't want to move it. So I complained to Provider name locked. . They finally sent out somebody who put it in, but it took forever. I wanted some compensation for it and they just bugged out on me. This one had a scratch in it, which I was okay to take at first. It's not anywhere you can see. But, I said, "Well, if you're going to give me a new one, I'd rather have an unscratched one." That was going to take three weeks. So it took at least a week, if not longer, to get the old one back and installed and the other one moved. The last people they sent said, "Ah he's wrong" to everything that this first guy had said and did everything that was needed. There was also an issue about whether they could get the old refrigerator into place under a duct. This guy said, "No, it won't fit." The second people just went, "Sure." I wasn't happy with Provider name locked. 's response in general. I've had good experiences with them for years. So it was only this particular one that was so bad. I would say it was specifically connected with appliance sale and delivery. I've had appliances from them before too, but I never had trouble. The refrigerator cost was fine and they were on time.
    - Susan L.
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Appliance Stores in Seattle

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