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Appliance Repair reviews in Seattle

Real People ~ Real Reviews ~ Real Results

  • Right before Thanksgiving we detected a leak from our upstairs toilet between our floors; and our dishwasher died. I contacted AWP through their web site; the response and scheduling were prompt. Vlad showed up on time, listened, understood the issue, explained what he was going to do then carefully fixed it. Later that day, the Home Depot crew came in to install our new dishwasher and could not complete the job. Vlad was back later that day - on a Friday - and took charge. As calm and unflappable as the first time he took care of doing everything just right. I would definitely hire AWP again. Very few professionals I have dealt with project and deliver such peace of mind.
    - Sylvain G.
  • Nick returned my call very, very quickly. He asked me more about the problems and how I had already tried to fix them. He told me how I could recalibrate the oven to deal with the temperature issue. He said he wasn't familiar with the uneven heating problem, and he didn't want to schedule an appointment and have to charge me for something he would just have to guess about. Very professional! Would definitely call him again if I needed someone!
    - Andrew C.
  • Despite payment for part, the part was back-ordered according to Sears and no ETA. A month and two appointments went bye. When the part finally arrived, one week later, I had a repair appointment. The window was 8 to 12noon. He showed up at 11:30am. By 1:00 the part was installed, everything seemed to be fine. Repair was paid in full. After letting the repair person out the door, I noticed the alignment - DW to cabinets was WAY OFF, not allowing one of the cabinet doors to close properly. I immediately called Sears and asked to send the guy back to finish the work. They could not make that happen. They claimed the repair was signed off so I will have to make another appointment. I asked to send ANY repair person back. They promised to have someone call me and no one has. I called again and they put me on hold them into voice mail. I will never use Sears Appliance Repair again in any capacity.
    - Nancy A.
  • Nick did a great job. He showed up on time, explained everything he was doing, finished the repair in a timely fashion, and charged me a fair price that matched his original estimate. Our dishwasher is working well again. Eagle Appliance Repair will be my go-to for any future appliance repair or installation. Nick replaced a leaking water inlet valve that was causing our dishwasher to fill with fresh water between washing’s. I had thoroughly researched this online and had been tempted to try the repair myself as it looked pretty straightforward. After watching Nick complete the repair I can only say that I am thankful I didn’t try it myself. It was money very well spent. And Nick is a very nice guy who spent some time explaining how to extend the life of my dishwasher. I had been a little skeptical of all the A’s Nick had in his Angie’s List reviews. Not any more...
    - Charles T.
  • He talked with my husband on the phone, and laid out what he figured were the problems and the pros and cons of trying to fix the washer or going for a new one. He gave us very good advice, and if we had gone for a repair, we would have used him.
    - Peggy H.
  • If I could go higher than excellent, I would. I left a message on Thursday, got a call back on Friday along with an appointment. He arrived when he said he would and diagnosed the problem within 10-15 minutes. The repair was complete in less than an hour. I would work with Eagle Appliance Repair again without hesitation.
    - Tracy P.
  • He identified the problem and unclogged the drain pipe. I had another repair person unclog the drain, but he did not look at the pipe from the drain to the drain pan, so he didn't fix the real problem.
    - NAomi B.
  • Fabulous service- arrived promptly, diagnosed the problem, and replaced the unit within 30 minutes! Thad was very informative, discussed the ice maker he was using as a replacement and guidance on how to increase the efficiency of the ice maker. He even helped me empty the freezer before he took it apart! Thanks Thad. The dogs also thought you were efficient, and will enjoy their ice cubes!
    - Jeri J.
  • He did some troubleshooting on the phone with me, to zero in on the likely problem. Once he was satisfied with the diagnosis (two faulty igniters), he quoted a price. He arrived on time and went to work immediately. He went out of his way to make sure that the interaction was a positive one. We had a fun conversation as part of the repair. Ovens work great, and he came in at exactly his estimated cost. I could not recommend him highly enough. A real pro.
    - Ann W.
  • We messaged Max at 8pm on a Saturday evening after returning from vacation and discovering our refrigerator/freezer was not keeping food cold. He responded incredibly quickly (about a minute after messaging!) and arranged to be at our home on Sunday afternoon. When he arrived he quickly diagnosed the problem, presented us with our options, and when we made our decision he ordered the necessary part. When the part arrived a few days later, he promptly returned to repair the fridge/freezer. He also cleaned and checked it over to be sure there were no other issues. We were very pleased with how quickly we were able to get it fixed (resulting in very little food loss), and how responsive and how knowledgeable he was.
    - Phil A.
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Appliance Repair Services in Seattle

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