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A
"When I called & Air Inc, Wood, the owner, gave me a lot of excellent information over the phone about the best" quality heaters. is very straightforward. He provides an estimate and sticks to it. He does not try to up sale. came out to the house to look at the old heater to make sure the new heater would be the correct one. It turned out that he could install the new heater the same day. Two of the installers, and , came to install the new heater. They were obviously very knowledgeable and very professional. They finished installing the heater in less time than had estimated. and turned on the new heater and it worked beautifully. also installed a new thermostat to go with the new heater. I will do business again with & Air whenever I have future heating needs. This is why I love doing business with small businesses and/or family owned businesses. They treat customers with respect and consideration. I highly recommend & Air!

-Judith Y.

A
"I was told that I had a window for the arrival of the technician who would call 30 minutes before arrival. called and arrived early in the" window given to me. After introductions, he laid out his plan for all the work that had to be done. He laid out the workload to make the most efficient use of his time, with no duplication or backtracking. He explained what he would do and after he finished, explained what he had found. I am very pleased with the work that he did. I also feel very comfortable in the knowledge that my furnace and air conditioner are in good working order. I had been very concerned about the condition of the ductwork, but he assured me that all was well. The cleaning of the dryer vent was something I had been thinking needed to be done. I had heard of dangerous situations when the vent was not cleared of the lint and junk that accumulates. Now I feel much more at ease. Then he made a very valuable suggestion: get a new flexible duct from the dryer to the vent opening because the one I had was prone to kinking. He told me what kind to get. I immediately went and bought one. I installed that easily.

-Masakazu O.

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  • When I called Provider name locked. & Air Inc, Provider name locked. Wood, the owner, gave me a lot of excellent information over the phone about the best quality heaters. Provider name locked. is very straightforward. He provides an estimate and sticks to it. He does not try to up sale.
    Provider name locked. came out to the house to look at the old heater to make sure the new heater would be the correct one. It turned out that he could install the new heater the same day.
    Two of the installers, Provider name locked. and Provider name locked. , came to install the new heater. They were obviously very knowledgeable and very professional. They finished installing the heater in less time than Provider name locked. had estimated. Provider name locked. and Provider name locked. turned on the new heater and it worked beautifully. Provider name locked. also installed a new thermostat to go with the new heater.
    I will do business again with Provider name locked. & Air whenever I have future heating needs.
    This is why I love doing business with small businesses and/or family owned businesses. They treat customers with respect and consideration. I highly recommend Provider name locked. & Air!
  • I was told that I had a window for the arrival of the technician who would call 30 minutes before arrival.  Provider name locked. called and arrived early in the window  given to me.  After introductions, he laid out his plan for all the work that had to be done.  He laid out the workload to make the most efficient use of his time, with no duplication or backtracking.  He explained what he would do and after he finished, explained what he had found.  I am very pleased with the work that he did.  I also feel very comfortable in the knowledge that my furnace and air conditioner are in good working order.  I had been very concerned about the condition of the ductwork, but he assured me that all was well.  The cleaning of the dryer vent was something I had been thinking needed to be done.  I had heard of dangerous situations when the vent was not cleared of the lint and junk that accumulates.  Now I feel much more at ease.  Then he made a very valuable suggestion:  get a new flexible duct from the dryer to the vent opening because the one I had was prone to kinking.  He told me what kind to get.  I immediately went  and bought one.  I installed that easily.
  • Provider name locked. meticulously inspected both my heater and air conditioner to see if everything was performing correctly.  He cycled the AC and the furnace and tested the timing, air flow and the various mechanical components of both items.  Provider name locked. also cleaned the condenser coil and replaced filters.  
    After performing the above service, it was obvious that both the AC and the furnace are running more efficiently.  Because of the complete and careful service that Provider name locked. performed, I am enjoying a more efficient and a cleaner running AC/furnace system.  Most importantly, I am saving money every month because of this!
    I heartily recommend Provider name locked. and Air Conditioning to anybody for their heating and air conditioning needs.  The people at Provider name locked. are very knowledgeable about their products, have excellent products, and are very sensitive to your needs.  And most importantly, they are very punctual, professional and very open to your concerns that you may have.
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