San Jose HVAC Contractors

"The electrician was great. He told me that the light fixture that I chose was not very good--it would take too much electricity to use. We rushed to a nearby hardware store and got a better one. We returned and he changed two bedroom ceiling light fixtures and a front doorbell in the remaining time.
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"Our downstairs furnace quit working and was throwing an error code fault when turned on. We called to take a look and was happy about being able to have a technician come out the very next day. When the tech arrived he was courteous and very knowledgeable about the inner workings of our furnace. It turns out the issue was due ...more to a faulty sensor connection which was quickly fixed. The service took less than an hour and overall we were very happy with the results. The price could have been slightly cheaper considering the actual amount of work, but we cannot complain about the results. Overall we will consider

for future work and would recommend them to others looking for similar services.
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" arrived on time and was very knowledgeable and professional. As he was repairing the problems he took the time while he was working to explain what was going on. He found that a couple of switches had been wired wrong when it was installed and fixed them. The outlet that wasn't working was also wired wrong at the switch ...more and he converted it to always on as we did not need it to be switched.
We also wanted an outlet installed that the General Contractor could not get to work.

managed to figure out where the wires were supposed to be and made it work with the switch.
It is always nice to watch somebody work who is good at what they do.
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" was very professional, drilling holes in the ceiling beams to thread the wire, connecting the light to other lights so that it comes on with the same light switch. He drilled a hole into the light to make the connection work, and installed proper wiring for the new light. He even swapped out a wall plug. This was one hour's ...more worth of work, $120 for $60. I had an Angie's deal.
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"I was able to get an estimator out quickly, and he was fabulous. Friendly, courteous and informative. He went to van to check when the next opening was for an appointment to actually do the job, and said it would next Friday (a week away). He said sometimes openings happen, but I kept that appt. for next Friday because he was so nice and I trusted ...more the work would be quality.
A few hours later, I got a call and he told me they could get out a few techs in a few hours! Needless to say, I was thrilled. No washer/dryer with 3 year old twins is tough, so 2 different techs showed up and they were friendly, helpful and performed the work without issue. My only issue (a small one) is they left some pieces of the old coil strewn across the backyard.
Our coil/vent was so bad it could have easily started a fire, and I'm so glad we took care of this and happy with the quality of work we received!
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"- tl;dr summary:
This company did not do a good job replacing our HVAC unit and duct system. Other contractors who have looked at their work have said so. I DO NOT RECOMMEND THEM.
- Why think twice about choosing this provider:
1. They are not listed at Better Business Bureau (aka, "BBB") of San .
...more /> 2. Their business address does not match up with their contractor's license information as pulled from the California Department of Consumer Affairs Contractors State LIcense Board.
3. Since a new HVAC unit plus duct system replacement was necessary, that should have triggered a "Manual J" load calculation to be done. Nope.
4. We were told that he would treat our house as if it were his. We have a

system than before. My son has his sleep interrupted because of the noise the new system makes. Somehow I feel like it's not supposed to be this way.
5. Regarding the noise, the company just gave up after coming out multiple times to address the noise issue. We called other contractors to take a look at the work and at least one contractor said that the installed unit is too big, and the duct system was improperly designed. Oh, and by the way, the freon is leaking from the unit.
- The details:
Our HVAC unit died during the great freeze of 2013. We panicked and called a few HVAC contractors to come out to our residence and give us a quote for how much it would be to fix it up. Only this company had agreed to come out and take a look at nighttime.
He looked at our unit and told us that it was very old, and had advised that instead of repairing the damage, that it would be more cost-effective over the long run to replace the unit. Because of how the unit went bad (it combusted internally), he also advised that we should replace the ducts because of smoke damage. He quoted us the above approximate price. We thought about it, and agreed because we have two kids that shouldn't have to freeze to live. We agreed upon an appointment time (which was the next morning) and a payment schedule, then he left.
The next day, they arrived late. Apparently the vehicle towing the replacement unit had gotten into a traffic accident; its registration was expired so the vehicle, trailer, and my unit were impounded. He had to scramble to get another unit. The original replacement unit was allegedly the same size as the unit that went out; the newer replacement unit was a larger unit -- he claimed that it would cool and heat more quickly.
That day they installed the unit, and the following day they tore out the old ducts and installed the new ducts (they were late again). When they finished the installation, they turned on the heater and did a quick test to see if hot air was coming out. Since it was working, the job was declared done and they left.
We had some issues with the air flow, and brought it to the company's attention. Someone came out and made adjustments to the ducting to redirect the air flow. For the most part that was addressed, but overall the air flow through the registers was still stronger than before.
Then we also noticed that the system was

. Not just the air coming through the registers, but that there was a large rumbling noise in my son's bedroom. We brought that issue up to, and they came out multiple times but could not figure out why the noise was happening. They even installed rubber pads under the unit to try to isolate the rumbling, but it did not work. Even today, sometimes the noise is there, other times it is not as pronounced. My son wakes up and come sleeps in our bed sometimes! They basically gave up on trying to fix this issue by telling us that they would charge us the next time they came out!
We were so fed up with this system that we called a different HVAC contractor to take a look at our system. He inspected it and said that: (a) the unit is too large for our house, (b) the duct system was not designed correctly (which would explain the air flow difficulties), and (c) freon was leaking from the unit.
End of story. Now that I think back on this, there are quite a few things that I would have done differently.
- Lessons learned:
1. If you find yourself in a similar predicament, do a Google

for "finding a good hvac contractor." The ACCA has some good stuff to say.
2. If your family has to freeze, let them freeze. Or at least go to a motel. Or go to a hardware store and buy a portable heater. A good install will be worth the money you spend in temporary lodging.
3. Read #2. And then to add to it, interview at least three companies before settling on one. Prior to the interviews, read up a little on HVAC. Figure out roughly how many BTUs your house needs. That was our first mistake.
4. don't believe that because other reviewers gave positive reviews, it will be the same experience for you. Who knows, you may read this review and go for this provider anyway, and it may be a good experience. Caveat emptor.
5. If nothing else, don't get a unit that is bigger than what you need. There's a reason why the previous unit was sized the way it was.

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"I feel like this provider did all that was expected, in a professional manner. I felt confident that the technician knew what he was doing and was taking care of my equipment as he would his own.
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"Very prompt, and very professional service. Turned out they could not help me (I have a dead rodent, not a leaky gas line), but technician gave me good advice on how to proceed.
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"I was happy that it was easy to book an appointment, unfortunately I was not happy with the over all work. I went to work and my mom stayed at my house to ensure that the work was done. Although it does seem like the vents were cleaned out, I don't feel that they took the proper care of my house since they bent almost all the vents in my house. ...more I noticed that he did not remove the the vent screens, and probably should have because now I have these huge gaping holes. I was not satisfied and expected a little more courtesy. I won't be using them again.
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"He check the heating unit then went in the attic to check the ducting. He said the ducting was fine and at first said there was nothing he could do short of replacing all our ducts. He then thought of an option for running one section of new ducting to bring more air to the cooler part of the house. We are still deciding what to do but will definitely ...more consider this company when we move ahead.
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