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Cable Tv reviews in San Jose

Real People ~ Real Reviews ~ Real Results

  • My experience with them has been great.  I have never had a problem calling AT&T.  I had to have them out several times in the past couple of years and I have not had any problems with any of the gentlemen that came out; they have always been very courteous.  They are very prompt and helpful too.
    - John L.
  • They keep removing things that we want to watch. They raise the prices and lower what is available. We are not very happy. There aren't many alternatives and we don't think the alternatives are any better. We sometimes have problems with our Internet service. They've come out for visits a few times and they have been OK.
    - JOANNA W.
  • There are multiple entries for Provider name locked. so I wasn't sure which one to use but mostly this is a way for me to vent. We have had so many issues with Provider name locked. I don't even know where to begin and there is no way I can ever list all of them, there are just too many. we've had issues that range from service issues (mostly dealing with digital voice dropping calls) and billing issues and issues with technicians not arriving or arriving after the four hour window they give you etc. Even after all of the issues at our last house we were stupid enough to go with Provider name locked. at our new house. It's those darn turtles, the Slowsky's, their just too cute. Anyway, our latest issue that has pushed me over the Provider name locked. is that even though we turned in our equipment to the technician and they acknowledge that they have record of us turning it in, they have an agency calling us to tell us that we need to turn in the equipment ASAP. When we noticed we were charged for supposedly not turning in the equipment, we called right away and were told that we had turned it in and now we keep getting calls that we need to turn it in. And our final bill for our last home was incorrect and instead of crediting our account for about $46 they charged us an additional $46.00. I actually had the customer service rep. tell me that maybe instead of trying to transfer the service from our old house to our new house we should have just started over completely and started a new account at our new house. Can you believe it? We actually thought it would be easier to transfer service with the same company but if we had been smart we would have chosen another company. If you are reading this, do not choose Provider name locked. as your provider for internet, cable, and phone. You will have more issues than you ever thought possible. It's to the point where I'm going to write a letter to the company to complain instead of trying to complain on the phone but I doubt that will do anything. DO NOT USE Provider name locked. ! I know their commercials are funny and they entice you with good packages to start out with but the prices go up and the cute turtles aren't the ones answering the phone when you call in to complain about all of the billing issues, etc., that you are having with them.
    - Melissa L.
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Cable Companies in San Jose

Companies below are listed in alphabetical order.
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