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Oriental Rug Cleaning reviews in San Francisco

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  • Provider name locked. 's truck arrived to pick up the carpets on the appointed day a few minutes before the time we had agreed upon. The carpets were removed professionally and with care. No specific completion date was promised, although I was asked to call within a week to get a report on the repairs that would be required. When I did so, there was a bit of confusion at the shop, but in short order they determined which carpets I was inquiring about and gave me a report on the work intended.
    I authorized the repairs, although there was not a meeting of the minds.  The Provider name locked. representative undertook to repair a portion of one of the carpets that had been heavily used and was fraying.  I understood that they would not only repair that problem (which they did in very acceptable fashion.  It is almost impossible to see where the repairs were made), but also I understood that in those places where the fringes had been worn away, they would be replaced.  I had not fully understood the complexity of such a request and the near impossibility of adequately replacing matching fringes. 
    Subsequently, Provider name locked. 's called to say the work was completed, and we arranged for redelivery.  When the carpets came back from the workshop (somewhat before the scheduled time on the due date), they were very clean, entirely odor free, and without Provider name locked. -caused damage of any kind.  (This was quite by contrast with earlier cleaning we had had done by shops in San Provider name locked. , one of which had ruined a $13.000 Provider name locked. by washing it with detergent that caused the ancient dyes to run.)  We were very pleased, and when Mr. Provider name locked. explained to me that the fringes had not been replaced because of the impossibility of matching handmade fringes, I was satisfied that the work had been done as well as possible.  Mr. Provider name locked. and his assistant helped my spouse, a friend and me to replace the carpets and reset the furniture, converting a major task into a reasonably brief and almost fun experience.   
    We were very satisfied with the service, both as to the cleaning itself and the physical aspects of removing and replacing the carpets.  This firm is NOT inexpensive, but their service was well worth the cost, whether your carpets are valuable as collectibles, mementoes or both.
    - James B.
  • After seeing the result with the carpet I gave Provider name locked. out Moroccan rugs to clean.  They were taken away and brought  back within one week looking brighter and definitely cleaner then they had been. A first rate job with delicate rugs.
    We are truly happy with the service we received and would not hesitate to recommend Provider name locked. to anyone.  I have found my go-to people for this type of work for as long as we have rugs and carpet in our home.
    - Alice H.
  • Provider name locked. from G&G arrived during his scheduled window of time. He explained what he was going to do and then started to clean the runners one at a time and once finished with that he started to clean the one area rug in our dining room. He then proceeded to clean the upholstered chair in our living room that had some coffee spilled on it. The are rug and runners came out looking very clean and the chair did not show any coffee stains on it and does not smell like coffee any more. Provider name locked. has taken our wool and silk area rug to his shop to be cleaned and we are now waiting for it to be complete and delivered back to us.
    - JOSE LUIS R.
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Rug Cleaners in San Francisco

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