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Health Care Facility reviews in San Francisco

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  • It's privately owned and they have several around the city. I go every week. They have full services. Salon, home cooked meals, laundry, and they have a van that takes people out on trips and it is very expensive.
    - BETTY W.
  • My primary care doctor is with this facility. I like the relationship I have with her and with the other doctors that I have. They are competent. They're an advanced medical center with their research work and with the latest technology. I like the personalities of all the doctors. For my glaucoma, I've been going there for 30 years. The only disadvantage is sometimes there is a long wait because it's a training hospital. Sometimes they bring in a lot of students. Sometimes the students check me out before but overall, I've been very pleased. The orthopedic doctor has been great. He's giving me injections that really help my back. The Physical Therapy Department is excellent helping me manage some of my back pains. I'm very pleased. I would highly recommend them. Sometimes I have to wait. They've gotten better, like the Glaucoma Center and the Physical Therapy. Sometimes they get people who aren't that all happy with their job but I think they got some that are a little bit more receptive and friendlier. Most of the time, they're on time but once in a while, the Medical Center doctor will be called away to some emergency or something and they get behind schedule but I think that happens in a regular doctor's office, too. I have no complaints with the doctors. They always answer my questions, at least the doctors that I see on a regular basis. Sometimes when I have to go to a specialist, it's a different atmosphere.

    Their communication is very good. They have MyChart and I get messages at length. That way, they're not playing telephone tag with me which I've also had but the best communication with my primary care doctor is with the MyChart. It’s kind of like email, only it's more specific and they could talk about my conditions. Plus, the other doctors can see it too so if there is any drug interaction or if one doctor needs to know what the other one is doing with me, that helps.  That way, I know that my primary care doctor knows about the MRI and something that came up on it that the orthopedic doctor did. It works out good. Some treatments work and some don't.  They take care of my insurance. I have Medicare and Blue Cross. It's all pretty good. They do an excellent job on that. It's very rare that I ever have to call about my bill. I certainly would continue using them.
    - JUDITH P.
  • Horrible and repeatedly horrible. They have failed to show up when they promised in delivering medication. They never have the medication in stock that my MDs prescribe. It takes forever to get something filled there and even when there are 2 people in line, it takes sometimes 45 min. of waiting in that line to pick up a prescription and pay for it. The tipping point for me was last Friday when I was told my medication (or at least a minimal amount since apparently and AS USUAL they were out of my required medication) would be delivered to me that evening (I was incapacitated). The delivery person never showed up - no call either. Saturday came and still no delivery. I called and was given their usual story: "What? I don't know why he didn't deliver to you that evening but he'll get it to you today." Of course, nobody came. Monday came and I went into the pharmacy and was told they were still out of the medication but '...here is a small supply of it at least..." (ok, so if you had that much, why no delivery). Then on top of this I had another prescription and this one was critical as it was for extreme pain from an ulcer. As usual, they were out of the stuff. They offered to call it in to another pharmacy and thus I had to drive in extreme pain to that pharmacy and wait another 2 hours to pick it up there since apparently, Provider name locked. never DID call it in there. Do you really want to know the rest of this story? Didn't think so. The salient point here is that this has now happened more than twice to me.

    My sense about this pharmacy is that they are a nice place for OTC stuff and cute nice things as well as stuff that is not for critical care or stuff that is for 20 year olds trying to rely mostly on naturapathic stuff. For actual meds such as penicillin, Provider name locked. , etc., do not use this pharmacy. They just aren't professional enough to truly meet most mature people's real medication needs.
    - Lj R.
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Health Care Facilities in San Francisco

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