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Westshore Roofing Inc
Westshore Roofing Inc
Westshore Roofing Inc
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Gutter Installation reviews in San Francisco
Real People ~ Real Reviews ~ Real Results
Incompetent. The facts:
HERE IS WHAT I WROTE TO THEM -
"I am very dissatisfied with the service. You will recall that Provider name locked. cleaned and inspected my gutters and "made sure all downspouts were flowing properly" on 12/22/14. During the next rainstorm on 2/8/14 (just over a month later), the same gutter overflowed again. Now I am being billed for the same work again and told that two downspouts were clogged? Understand that this is the first issue I've had with the gutters in the 2 years I've lived here. Something doesn't square.
Beyond the double work, I'm also dissatisfied with the quality of the work. Apparently, the technician must have swept off the roof itself. I came home to a bathroom filled with dirt and roofing debris that came in through an open skylight. There is also dirt and roofing debris on our deck and the perimeter of the house. I'm into the cleanup for an hour this morning and that was just the bathroom.
Finally, the technician suggested that two other downspouts are leaking and need to be replaced. Not sure how this was missed in December.
Am I missing something?"
HERE IS THEIR REPLY -
"I have spoken to the lead technician who was at your house yesterday. The 2 downspouts that we unclogged are the same 2 downspouts that are cracked. They are located front left of house.
Your current downspouts are 2" round and because of the size of the downspouts it is very easy for them to get clogged in a short period of time.
For installation of 2(50 feet) pre-painted 30 white 2x3 aluminum downspouts the price will be $700. Normally the price would be $820, but we took off $120 since debris went into your bathroom through the open skylight.
When we were there on 12/22/14 cleaning the gutters we had mentioned in the invoice that 1(20 foot) downspout needed to be replaced. We replaced that downspout for you on 1/23/15. And when we cleaned the gutters yesterday 2/23/15 we recommend to replace another 2 more downspouts.
- Andrew S.
It well. They were on time, they were neat and clean. I ended up putting duct tape on one area they missed. They matched the color well. It was good- Janet K.
Provider name locked. was puntual and friendly. I had drain spouts from under my deck that poured into my gutters - where pigeons were going into to. At no additional cost they covered those drain spouts with their gutter glove screens and worked around them when covering up the gutters. Price was good -- as was the service.
- Gregory H.