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Fence Company reviews in San Diego

Real People ~ Real Reviews ~ Real Results

  •   I had 3 large gates replaced with bronze decorative metal ones they look great & adds a nice touch to my backyard where I do alot of entertaining Work went well & we are very happy!
    - Donna D.
  • This review is just for the first impression and no services were provided to us.  I first contacted Provider name locked. last month to have someone come out and give us estimate on our fence. We scheduled an appointment for October so a week before my appointment, I called the office to confirm the appointment.  I called on Wednesday and the receptionist told me that she will have someone call me back to confirm since she does not schedule his appointment.  Friday came, no one called me back so I contacted their office again and the receptionist said "here is his cell phone number just call him yourself" Why? WHY do I need to call him myself? Aren't you suppose to provide service? I guess they don't know what that means.....Monday came....no one call me back so I feel like I've had enough of their non existent service that I called their office and just cancel the entire appointment altogether.
    DO NOT USE Provider name locked. ....
    - patrina C.
  • Do not use this company. We got stuck with this roofer because the former owner of our home used him to get a 2-Year roof certification. Turns out, he has no intention of fulfilling his guarantee to fix leaks despite signing his name to a legally binding letter. When we first called him, he hung up on us. In his defense, it was a Sunday and we thought we were calling an office number because this is the number he provides on his letterhead and on his website. That being said, when he answered the phone, we said, "Oh, we're so sorry to bother you on a Sunday. We were hoping to leave a message." Instead of replying in some reasonable manner, he literally hung up the phone. Great start. Next, we tried him via email. He replied with, "call me". (Punctuation mine because apparently a single tap is too much effort.) So then we called. To say he was gruff would be a compliment. He bullied us into agreeing to let him come by at 6:45am on *either* of the following *two days*!! We should have said no but when you have a leak, you make yourself available to have it looked at. (Also, he berated by spouse, "It's not THAT early.") 6:45am came and went on both the days he said he'd come by. I called him at 7:15am on the second day. Again, he could not have been more unpleasant to speak with. When I asked if he was still planning on stopping by, he said, "Yeah, around noon." I very politely said, "Oh, I thought you were aiming for 6:45am." He said, "Things change." This is when I started to do some research. (Normally, I would've done research long beforehand but this is who the previous owner stuck us with.) He is not BBB accredited (not surprising); has a single terrible review here on Yelp! (looking worse); and then when I dig a little deeper on BBB's website, found three complaints against him. The complaints are even the most troubling part. His *responses* to the complaints are crazy. You can (and should) read them here: http://www.bbb.org/sdoc/business-reviews/contractor-general-green-builder/Provider name locked. -in-san-Provider name locked. -ca-16005154/complaints#breakdown So when he called me fifteen minutes prior to my re-rescheduled appointment and said, "What's the rest of your week look like?" I was not surprised. I simply said, "You know, don't worry about it. We'll get someone else to look at it." He was *so quick* to say, "Great. Alrighty then," in the cheeriest voice - which was heretofore nonexistent - that I immediately knew that this person never intended on honoring the certification he provided - ever. Again, if my post doesn't convince you, or the below post doesn't convince you, read the BBB complaints, specifically his responses. It'll make your decision very easy: stay away.
    - Gina N.
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Fence Companies in San Diego

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