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This is what happened to us when we hired this company, Shelter Dogs To Dream Dogs, this review is honest, factual and true.
On May 21, 2014 I, along with my foster and her hubby and Sandy's previous trainer, delivered Sandy into the care of Ms Provider name locked. . I personally wrote Ms Provider name locked. a check for $1000 for the first week of her board and train program for our dog Sandy. She did not provide us with a contract of any kind. She simply handed me a business card and I gave her the check.
We were all excited for Sandy's "happily ever after". With Ms Provider name locked. permission, I filmed and took photos of him being left at her place of business. We had planned to make a short YouTube story about him and his journey to living happily ever after. Things hummed along, Ms Provider name locked. posted public updates on her Facebook page. Both movies and photos, Sandy sitting by the pool, being petted, coming in and out of his crate. At the end of the first week, she was paid an additional $800 for a second week of training.
At the end of the 2nd week, our foster let Ms Provider name locked. know she wouldn't be able to take Sandy back as a foster. Ms Provider name locked. emailed me right away on June 7 and told me she'd like to make Sandy her "property" and "help him find a home in the right way". She said something like no guarantees, we had no idea what that would mean.
I was traveling at the time, and told her I would create a transfer to her upon my return. That email was dated June 7th in the morning about 7AM, My foster was so happy with how things were going she donated $ 2500 to Ms Provider name locked. for her work. Ms Provider name locked. received those funds on June 9th into her bank account. She now has received $ 4300 for Sandy.
On June 11, I ask how he was doing, she said fine, coming along, on June 15th I provided her with the transfer/relinquishment. She accepted it and said "I'll take it from here"
Then, randomly on June 20th I received a text message that she had euthanized Sandy without so much as an email or call to anyone who was involved with his care. She said he hurt himself ( there are 3 different versions she's reported) and had to be euthanized. We were shocked and horrified. But that was nothing compared what to what we would find out a few months later.
For the last 8 months I have been told a series of different stories, I have been told to go away. I have been called a cyber bully for sharing my story and trying to find out what REALLY happen to our dog. Today Feb 8, 2014, I can tell you I still don't know what happen to my dog because of this cover up.
I filed a small claims court action to receive a refund and subpoenaed several people who we thought might have been involved or know the truth. After 6 long months of asking for a refund, we received it. There was no court hearing.
But what we found out from the subpoena's was that she had our dog KILLED at the shelter where her friend works on JUNE 7, 2014. The very day I was emailing her about transferring Sandy into her care. She pretended he was alive for nearly 2 weeks with fake updates, and then on June 20th send a TEXT message to us. And that $ 2500 donation from our foster was received 2 days after Sandy was dead.
On the intake form from the shelter where she had him killed, it says he was killed for behavior issues, no mention of any injury of any kind. She took a dog that didn't belong to her, a dog that she had been paid $4300 to help into be killed without any contact to the owners. Ms. Sacks was in direct contact with me the VERY day she had him killed, and never mentioned he was injured, or needed to be killed. She took him to the shelter at 4 pm the same afternoon she was emailing me. She then went on, in WRITING to give fake updates to me on June 11 and June 15th in emails. Telling me that he was coming along..
Instead of ANY remorse of any kind, this "trainer" has tried to shift the blame to our dog Sandy, to me, to our foster. We received a refund, but our dog is still dead and we were betrayed in the most dishonest and hurtful way. We STILL don't know the truth. What happened at that place is inexcusable-- especially from someone who professes to be a dog trainer. We now know that she has no formal credentials of any kind for this work.
Reports have been filed with BBB, Sheriffs Dept, Animal Control. Instead of a "happily ever movie" of Sandy's life, we ended up with a short documentary film that was donated called: " What REALLY happened to Sandy at Shelter Dogs To Dream Dogs ?" on YouTube.
- christine H.
This is a bad breeder if you get a dog with hip displasia. They put you through hoops and through h***. They have lawyers that intimidate you, and they do not follow the California puppy lemon laws if you wish to get the surgery. My dog had hip displasia in all 4 limbs. It was severe and I took it to an orthopedic specialist who did a Provider name locked. Hip xray and a regular xray. The breeder would not let me be present when their vet checked out my dog. They wanted me to drive up to Provider name locked. , wait four to 6 hours while they drove my dog up to Riverside to their vet. It was my dog. I had the right to be present at the examination. They refused me. I went to three vets, one specialist in orthopedic surgery. I am going to take them to court as a result. I have also contacted CA attorney general who told me to take them to court since they were violating the law. It will take awhile to get that law enforced. They may be great if you get a good dog, but BUYER BEWARE IF YOU GET A DEFECTIVE DOG. They will put you through h*** with their big lawyers and fine talk. I am a teacher. My students were heartbroken when they found out that Amigo had hip displasia on all four limbs, and would no longer get training as a service dog. He was to replace my 12 year old service dog. They will refute their actions, but again, buyer beware if you get a defective dog
Most of us who have had horrible experience with Provider name locked. 's dogs are bad mouthed by her rebuttals on yelp. Be it known that 3 board certified vets in osteoporosis diagnosed my dog. They all came to the same conclusion that it was hereditary. Gonzo seems to put out bad dogs and yet they continue to breed this dog. No matter what Provider name locked. says, my dog who has hip dysplasia on all 4 legs was bred by Thinschmidt and her. For all of us who had horrendous experiences with her bullying when we tried to use the the CA Puppy Law to get our dogs surgery, it was a terrible, painful experience. I have filed a complaint with the Attorney General of CA. I was told that if enough people take the time to file a complaint, they will investigate. I encourage that those who took a pup home that had hip dysplasia...my dog started noticeably at 3 months. They told me it was just growing pains that the dog would come out of it. They didn't want me to bring it to a board certified specialist, Dr. Provider name locked. . I updating this because Provider name locked. 's rebuttal was a huge lie. I still have the X-rays and the doctors' diagnoses of a dog who was supposed to be trained as my service dog.I took my dog to an orthopedic board certified vet. I also paid extra and the xrays were sent to another board certified vet--PenHip. They both said the dog had severe hip dysplasia in both hips. This was well within 6 months and before. They refuted both Orthopedic certified vets. They said that these vets including the PenHip vets didn't know what they were talking about. They knew my dog had hip dysplasia within 4 months. they told me that it was just a part of the dog's growing spurts.Again, they don't take responsibility for their breeding practices. As for refusing, that is a lie as well. I wanted to take my dog to a vet of their choice and I would go with them, but they would not allow me to do that. Instead, they wanted to take my dog to their vet without me being present. I still made an appointment with their vet and sent him the x-rays. My dog had hip dysplasia according to him when we talked on the phone.
- Roberta S.
Even though I have lifetime retraining, I would not go back to PROTRAIN since they lost Provider name locked. who was by far, the backbone and the heart of that company. Provider name locked. knew dogs. She could train a police dog if needed but she also had the heart to train a family pet if that was what was needed.
I do not, however, recommend anyone getting a service dog from PROTRAIN. If you do, make sure the dog can pass the Canine Good Citizenship test (Given through Humane Society and other places as well) My service dog could not have passed that test when I got her and can not pass it today (and an actual Service dog should be able to pass it). My dog jumped with fear at silly things like a leaf falling on her back. She still jumps if a child runs up and touches her from the back. She has been in dog fights and had been in dog fights when I got her - I don't think she could pass the test on that basis alone.
Provider name locked. was a good trainer. She was overworked but she was a good trainer. She no longer works for ProTrain and her replacement in Provider name locked. Cajon facility is fairly new to dog training. Provider name locked. is a long time experienced dog trainer. He knows dogs. I am sure he could train any dog. He is in Vista. If you have issues with electronic collars, discuss that with Provider name locked. before training begins.- Corinne B.