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Cable Tv reviews in San Diego

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  • The store was called for an appointment and they were very courteous. Mr. Provider name locked. appeared at the set appointment time to give an estimate, which took 15 minutes. He returned on an appointed day to set up the TV; and it took approximately one hour. He was very professional, courteous and completed the task efficiently. He explained how to operate the remote and said if there were any problems to not hesitate to contact him. All in all, he was excellent and we would definitely use him again.
    - Cheryl S.
  • I frequently have problems with picture tiling and audio
    dropouts. Techs come out and replace cables and connections then things are OK
    for a few weeks or months, and then I have to have them out again. I have been
    paying the four dollars a month for the Service Protection Plan--“insurance”
    for the interior wiring because it has to be worked on so frequently. 
    Now over the past few days it looks like the Internet
    connection is slowing down—taking noticeably longer to load web pages. 
    But last week came what may well be the final straw. Got a
    call from Provider name locked. . The guy was a bit Provider name locked. , asking me if everything was working OK.
    I thought it was a follow-up to my most recent repair a couple weeks earlier,
    but—as it turned out was kind of a scam sales call. 
    The caller explained that if I added the digital phone
    service, the discounted bundle would take $20 off my monthly bill. I explained
    that I had no use for the phone service; I’m on the phone probably less than
    five minutes a month, and I have a pre-paid throwaway that suits me just fine.
    No matter, he told me I could sign up for the service, get the discount, and
    never even have to install the phone. He said the bundle would also include HBO
    and Stars at no charge, taking another $15 off the monthly bill. I asked if
    this was some promotion that would send my bill sky-rocketing when it ended. I
    was assured it was not. 
    Of course as it turns out, most of that was simply not true.
    Expecting my next bill to be maybe $110, I was really surprised when I opened
    the latest bill yesterday, and it was more than double that! 
    There was a $50 charge for “professional installation”;
    nothing was installed, professional or otherwise. The charge for hi-speed
    internet access (which is not so “hi” anymore”) had increased by about $12, and
    I was still being charged for HBO. 
    So I called customer service. Apparently there was a
    promotion that expired this month which is why the Internet charges went up; everything
    else was pretty much BS.
    The woman I spoke with was very kind and helpful, but there
    wasn’t a whole lot she could do except fix the obviously bogus installation
    charge, explain things and pass my concerns up the chain—which she did—and ultimately
    my bill is now within about $10 of the promised price. At least until this
    promotion expires. 
    It is so frustrating that I have no alternative for hi-speed
    Internet service, and for TV, the satellite providers are just as pricey with
    worse quality. Even more so that--regardless of the provider--I have to buy several
    hundred channels to get the dozen or so that I regularly watch.

    - Steve T.
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Cable Companies in San Diego

Companies below are listed in alphabetical order.
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