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Well And Water Pump reviews in San Antonio

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  • No show for first appointment. They were supposed to call earlier that day to confirm the appointment and fix the estimated arrival time. The technician did not call to confirm the appointment or even to say he couldn't come that day.

    I then rescheduled the appointment with the same stipulation of a call that morning to confirm the appointment and fix the arrival time. The technician failed to call that morning so I had to call their office to confirm the appointment.

    When the technician repaired the break in the line, he did not use grease fittings (20 cents each) to waterproof the repair. This was subsequently corrected by another company. While the Technician was talking to me, he took a cell phone call in front of me and complained about another customer being cheap and wanting a better price.

    When I asked where the electrical lines were he said he didn't know but could find them with a special piece of equipment for an additional $80 which I agreed to pay because we did not want  to accidently cut another line. This process took all of 5 - 10 minutes just to tell me the lines were basically along the Provider name locked. of the house, the fence line, and a rock wall. At one point  the Technician said he could not find a signal and blamed it on rocks but this was later identified as another line problem by a different company who found it as part of his routine system diagnostic.

    To add insult to injury, the Technician complained to me while he was here about a company who missed an appointment with him and said "he guessed they didn't want his business".

    - Jessie H.
  • Wll pump was running constantly even when not pumping water.  Came out same day he was called.  Did a good job checking possible causes.  Told us about possible causes.  Adjusted the pump control sensitivity on  pump so it would not continue to run when there was no water to pump and then would wait 30 minutes before trying to pump again thus allowing the water to fill up the well  in the meantime.
    Only charged the $65 service call.  Pump is no longer running constantly and we have a good water level maintained in the storage tank.
    Very pleased to have resolved this at a reasonable cost.  No attempt was made to do more than what was necessary.  I would definitely use them again.
    - Ted H.
  • Truly the finest service we have had done to our home. Mr. Provider name locked. sent his son out to our place as he said he would, the next morning. His son took extreme care driving his huge equipment rig thru our property to where our well and well house was. He took great care to minimize any spill or mess that might be created when taking out each section of well pipe to find the leaking one. When the leaking section was found and replaced, you couldn't tell anyone was even there to do this work. The price was very reasonable, the courtesy, honestly in estimation of work, timeliness of work was exceptional.
    - CHRIS M.
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Water Pump Services in San Antonio

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