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Title Company reviews in San Antonio

Real People ~ Real Reviews ~ Real Results

  • Kim at Marathon Title was GREAT! They were a "package" deal from our lender and we are thankful they were. Everything was ready and completed when we arrived at the title company. By the time we left, we had our keys to our brand new home (after hearing horror stories from other buyers on other lending/closing companies). The entire staff was great. Highly recommended!
    - Kacy N.
  • Overall, the experience went well, we sign papers for about one hour and Elizabeth explained what they meant.
    I can't comment on the price as I did not shop around. However, the total fees to the title company were just under 1% the value of the home (this included title insurance). The title company was chosen by the broker.
    Overall, I was treated with respect and every thing seemed efficient.
    - martin e.
  • Outstanding service, very professional yet friendly. Knew the ins and outs of closing a loan in Texas. Had to move quickly and they were responsive to my needs. They keep the bogus fees associated with closing to a minimum. Trustworthy. Would use them again if I close.
    - Patrick G.
  • First, I want to acknowledge my Escrow Officer Tina Bunn, who was exceptionally professional, considerate and helpful!!!
    As indicated, in Jan 2013 Tina worked with my wife and I to close the sale of property we were buying in Selma.  Leading up to closing, Tina continuously kept us well informed with progress and promptly answered all of our questions.  The closing event was very smooth and there were no surprises. After close, final paperwork was provided quickly, and all work done by Independence Title and Tina Bunn was accurate.
    Above and Beyond:  We are now closing on a house (Apr 2013) with a different Title Co, based on our lender's recommendation.  Less than 48 hours before scheduled close, an issue arose concerning Title Insurance and I had to contact Independence Title for help with previous closing documentation.  Tina Bunn responded right away and provided information needed immediately.  Upon providing that information to the 'other' Title Co., they took a day to inform me that the information provided fell short of what they wanted (not Tina's fault--the other Title Co. wasn't clear with their request).  I called Tina Bunn back with 1 1/2 hours to go for close and explained the situation to her.  She asked for and I provided her the name and phone number of my current Escrow Officer, and she immediately called them and resolved the issue.  Because of her outstanding efforts, months after serving as our Escrow Officer, we saved over $350 at closing.
    Bottom Line:  If you need responsive and professional Title services, contact Tina Bunn at Independence Title Co., Schertz.  I have learned my lesson and will return to her whenever I need future services.
    - Christian D.
  • Stacy Keller was the escrow officer responsible for our file.  She was almost never available to speak to us when we called, and when we were able to speak to her, she acted as if we were a nuisance, rather than customers.  She did virtually nothing to move the closing forward, and when we complained about the poor service, after weeks of stringing us along, she told us that First American had decided to withdraw its Title Commitment, and would not be providing title insurance on the property.   When we asked for an explanation, Ms. Keller claimed that a local title company that had done the title work was supposed to underwrite the policy, but they were backing out.  However, when we contacted the local title company, they said that what Ms. Keller said was untrue, and  that it is standard business practice for First American to underwrite the title policy in circumstances such as ours.   When we spoke to Ms. Keller's boss, Division President Rob Sherman, he acknowledged that there had been poor communication and apologized, but basically said that First American was not obligated to provide insurance to anyone if they did not want to, and they did not want to in our situation.  We then switched to Stewart Title Company, and the professionals there were able to get our deal closed within a matter of days (in the middle of the Christmas holidays), at lower cost than First American, and they treated us as valued customers, unlike First American (even providing fresh cookies at closing!).  Based on this experience, we will never do business with First American Title again.
    - Karen G.
  • Ms. Klein provided excellent service during this transaction. She promptly responded to all questions, provided closing information prior to actual close allowing time for adjustments & corrections. At the closing she was very professional & provided much useful information.
    - CHRIS H.
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    - Roy R.
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    - Gregory G.
  • They prepared the documents, but they weren't as proactive as I would've liked.
    - Kristian M.
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    - Douglas W.
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Title Companies in San Antonio

Companies below are listed in alphabetical order.

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