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Mortgage Lending reviews in San Antonio

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  • We worked with Provider name locked. , one of the principals at West Wind.  From start to finish, the experience was outstanding.  Since Provider name locked. is in Provider name locked. , and we are in San Provider name locked. , I was a bit reluctant at first; however, after the first call, it was obvious that Provider name locked. had done this a million times before.  He immediately put my mind at ease about being remote. Since he is very tech savvy (one of the first real estate/mortgage folk that understood privacy concerns around emailing documents back/forth in plaintext), we conducted our entire transaction electronically and via phone.
    After selecting Provider name locked. over some of the major "brands" out there, he found us the best rate and fees that were as good as, or, in most cases, better than what we were seeing with the big names.
    Although this is our fifth home purchase, I've never really groked what most of the mortgage process was.  Provider name locked. told us exactly what would happen, when it would happen, and most importantly, why a step was required.  Everything happened as he explained, and there were no surprises.
    On the day of closing, Provider name locked. was "on standby" in case something came up at the title company and actually called me right at the end of our closing to make sure everything was on track.  After completing the closing, he told us he would call when the loan funded, and he did so.
    In every case, Provider name locked. did what he said he would do.  He was only wrong one count: our closing costs were about $250 lower than he estimated---that's the closet estimate I've ever had!
    Beyond being punctual, concise and the consummate professional, Provider name locked. is also a very nice guy---someone that I actually liked (which my wife can tell you is a miracle :))
    All in all, I highly recommend Provider name locked. at West Wind.  This was---by far---the best mortgage experience we've every had.

    - Mark V.
  • Provider name locked. and her office were preferred lenders from our home builder. We are truly thankful we chose them. Provider name locked. and her staff went above and beyond to help get us into our dream home. From the second we talked to Provider name locked. on the phone to the last email telling us we were clear to close Provider name locked. and her staff were AMAZING!! They were always responsive, professional, honest, courteous and most of all ALWAYS there. There are not enough great things to say about Provider name locked. and Provider name locked. Lending.
    - Kacy N.
  • I was referred to Provider name locked. from my banker.  I was working with Provider name locked. .  He was rude and condescending in emails. Took a long time to return phone calls and then would send an email instead of calling. Provider name locked. seemed to be out of "the office" often.  He reached out to my accountant without my permission, sent wrong information to the IRS and then he told the Title company that they were waiting on "The Customer" and we would not be able to close on our house on time.  I received this information from my buyers agent not even from the mortgage company.  My husband and I are very upset with Provider name locked. work. The worst thing is most of the people in the San Provider name locked. Office is the same way.  I have received a rude and condescending email from the Loan Processor (April Provider name locked. ) too.  When she asked me for information and I asked a question and explained why the paperwork was wrong, she replied with,
    I will have Provider name locked. get with you on any future items. If you have any future questions or concerns, please get with your loan officer."
    Do not  go with this company.  I did also get a referral from my buyers agent which I should have took because while all this was happening I asked if we could change lenders and she said yes.  I contacted him (Provider name locked. at Sente Mortgage) and he explain everything to me.  We decided to stay with Provider name locked. because we had been through so much and thought we would be almost done.  I was wrong.
    Want someone to help you with a Mortgage contact Provider name locked. @ Sente Morgage,
    - Charleen S.
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Mortgage Brokers in San Antonio

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