Find Top-Rated San Antonio Mattress Stores
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Mattress Store reviews in San Antonio
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They are very knowledgeable about the products they sell and took the time for all my questions. Will definitely go back. Better than the big box mattress store down the road.
- Mark B.
The salesman at the 13111 San Provider name locked. location showed us the various types of mattresses then let us take as much time as we needed to try them out. No hard sell, just answered our questions then got out of the way. They could have delivered the same day but we were getting new bedroom set so we scheduled delivery foe later in the week. The delivery was on time and went smoothly. Once we started to use the bed we realized the new bed was taller than the old one which made it hard to get in and out of bed with the tall pillow to mattress. You literally had to boost yourself into bed and it felt like you were falling when getting out. The next day I called the store and inquired about a low profile foundation. It had to be ordered but was delivered and switched out in less than a week - they only charged a restocking fee. I will definitely go back to Factory a Mattress!
- Janice A.
Following an unbelievably negative experience with a competing mattress company in San Provider name locked. (I should write up a review on THAT experience), I popped into the Provider name locked. store on a whim one afternoon after work. I was on my way to Costco and found myself on DeZavala by mistake, noticed the store's delivery truck parked in the store parking lot, and thought I'd go in and give them an opportunity to secure my business.
Geoff, the owner, was very customer service oriented. He listened to my tale of woe and reassured me that his store could make timely delivery of a new mattress set to me. He took me into his warehouse and showed me the mattresses he had in stock, then talked to me about the construction of the sets he sells. I selected a queen set manufactured by King Koil, he wrote up the order and scheduled delivery for Saturday afternoon, only two days after I visited his store.
Saturday afternoon I received a call from Geoff's delivery team - they were right on time as projected. They were in and out of my bedroom in probably 15 minutes or less. Very clean and polite - complete opposite of my previous experience.
I LOVE my new mattress. Geoff's guidance on selecting the proper firmness was right on target. I feel that my set was a very good value and I wholeheartedly recommend this store.
- SUSAN M.