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Locksmith reviews in San Antonio

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• Jaime from Forte Lock and Key was very expedient in his responses, punctual to his appointments, super polite and professional and most importantly, extremely affordable. In addition to all of that he went the extra mile to do things I didn't hire him for, like adjust the door hinges and shave part of a door where the wood was old and warped to make the door close more easily. I would definitely hire him again and highly recommend him to anyone in need of locksmith services.
  - Megan B.
• Fabulous ! I sent an E Mail over the weekend and first thing Monday AM got a call from the secretary wanting an explanation of the problem..She was very through in her questioning, asking about the type of locks, key numbers, etc. She said she could have a repairman out that day; I agreed. About 1PM received a call that the repairman was on the way. He arrived 15 minuets later. I showed him the frozen lock, he removed it from the bar and took it to his service van for repair. He returned shortly with the same lock working in perfect order. Placed it back on the sliding back patio door and made an extra effort to check all windows and doors with locks to ensure they were working properly. He adjusted every one, they all now turn easily and are simple to open & close. He used a special locksmith compact substance which left no residue or sticky sustenance on the locks or doors. In addition to all that work he made us 3 extra keys.Technician was very though, knowledgeable, polite, and very efficient. Rest assured, if I need lock service again, River City Lock & key will be my first and only call. Thank-You for an Outstanding job !
  - Edward G B.
• I got two quotes from to locksmiths from Angie’s List. Joseph lowballed his quote at $12 per lock to rekeying. But changed the price when he arrived at my home to $39 per lock because he said my locks were a different kithey were a “different kind of lock”. Really! I chose to go through Angie’s List to avoid this type of bait & switch operation! I just had him do two locks for a total cost of $100 for two locks, instead of $60 for five locks ask quoted by Joseph. Wow!
  - Kimberly S.
• They tried to fit me in to their overbooked schedule, which I appreciated. I had to wait several days for them to come, but they would call me daily to update me. The issue was diagnosed and the problem fixed quickly.
  - KAREN F.
• The experience was incredibly positive. It felt as though Whitley's dropped everything and immediately dispatched service men to our locations. This is the second time I needed a locksmith recently, and both times the service, price, and whole experience was outstanding.
  - Michael F.
• Amazing. I called Whitley Lock and Key to use the $10.00 off coupon. The key to the file cabinet was lost. I called and the gentleman to ask him to come by and make another key and he said if there is a number on the lock on the cabinet they could make the key and I could come by and pick it up. I couldn't see the number clearly so he said to take a picture of it with my smartphone and send it to him. That worked perfectly. He said I could pick the key up in about 15 minutes. Took me longer to drive over there to pick it up. It is really nice when a company saves you money and doesn't try to take advantage of you. Would use them again. Have referred friends to them. We lose ours keys :-). I had one extra key also made since they reduce the price for any additional keys.
  - Denise S.
• Because it was sunday, and probably because it was during a football game, I had a heck of a time finding a locksmith. Most locksmiths were either unavailable or would take 2-3 hours before getting to me. Key Kong was available. They arrived before they estimated. The guy was incredibly professional and super fast.
  - wendi s.
• Ian, the River City technician, came out the same afternoon that I called. He determined that the front door internal mechanism was missing some screws. This, over the span of 20 years, had caused some of the parts to fail. He checked with Baldwin and ordered the parts needed for the repair. He also tightened up the back door lock (no parts needed). Ian called a week later to let me know that the parts were in, and we set up an appointment to have them installed that afternoon. Everything works great now. I'm very pleased with Ian's knowledge and expertise, and will not hesitate to call River City Lock & Key in the future.
  - RANDY L.
• Joe changed the locks on three doors in my investment property. My issue was the price. I've used a different locksmith before and the same job cost me $112. Joe charged me $356. I did not agree to the price prior to him doing the work - lesson learned - I should have gotten an estimate first. When I asked him why he was nearly $250 more than the last locksmith I used, he said that he charges for labor and other locksmiths do not charge labor. I asked him what I got for my extra $250 and he all he said was, "Labor." I told him I would be taking my business elsewhere and he said that was fine because he has plenty of work.
  - Bill B.
• I spoke to Chris in the morning and was able to set up an appointment for later that same day. (He arrived a little early, which was better for me.) I originally requested to have the locks changed. Upon inspection, he determined it would be less expensive to rekey the locks (about 6 of them). I also had him change three double keyed entry locks to the deadbolt locks. He went ahead and removed three latches for me and fixed the alignment on some of the doors for me. I didn't have the opportunity to price shop as I was only available that day, but the cost seems reasonable to me considering all the work done.
  - Edna R.