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Landscape Lighting reviews in San Antonio

Real People ~ Real Reviews ~ Real Results

  • I can honestly say I've never been more disappointed in the level of
    customer service as I am with Provider name locked. and Provider name locked. of Provider name locked. . Their lack
    of concern for their customers is the most unbelievable thing I've ever
    witnessed. My husband and I were selling our home and needed Provider name locked. to fix a
    horrible, haphazard job he did on our front walkway. It was dangerous because
    the stones he was supposed to set in concrete did not hold and people were
    falling off the Provider name locked. of the walkway. We called and left numerous voicemails as
    Provider name locked. or Provider name locked. would not answer the phone, so we also texted, numerous times, we
    pleaded and begged and pleaded some more for Provider name locked. to make things right. And we
    told him in our numerous voicemails that if he didn't have time to fix his work
    then simply refund a portion of what we'd already paid him so we could hire
    someone to do the work properly. We NEVER heard from him, regardless of the
    urgent need to get him to repair his poor quality work in time for house sale
    and then subsequent closing. I believe one of the disappointing aspects of this
    is that we had a previous great experience with Provider name locked. . We paid him a lot of
    money to landscape our backyard and he did a tremendous job. We recommended him
    to many other people and when they complained to us about his poor quality of
    work and moaned about the fact they couldn't get him to return a phone call or
    repair shoddy work, well, we didn't get their complaints. we've since
    apologized to all these people as we lived it first hand. We mistakenly thought
    we had a relationship, a friendship even with Provider name locked. and his wife Provider name locked. , but
    whether it be business or friendship, this is NOT the way you treat people. If
    you take someone's money and do poor work, it is unconscionable to not even
    return a phone call. Shame on both of you Provider name locked. and Provider name locked. . You acted without any
    professionalism, care, or concern for your customers. To anyone who is reading
    this, keep looking for someone to help you with any landscaping needs, as Provider name locked.
    will disappoint you, he will not honor his word or his work and he will leave
    you hanging to find another solution and most likely exposing you to a much
    greater financial output, as you will pay him and then someone else to do the
    same job, in essence having to pay twice for one project. You should truly be
    ashamed of your behavior Provider name locked. and Provider name locked. . How do you sleep at night?
    - Johanna B.
  • Excellent experience from start to finish! I initially contacted two other top rated landscape companies through ANGIE's List. After waiting about ten days for a response and not receiving one from either company, I started over again with two more top rated companies. Provider name locked. was one of them. This time around both companies contacted me quickly and both came out to take a look and provided quotes. One of the companies showed up on time and took a quick look around and sent us a Provider name locked. quote within a few days. Provider name locked. with Provider name locked. also showed up on time and returned a timely quote but the real difference is he took his time walking around our yard with my husband and me. He had excellent ideas and suggestions for ways we might improve our Provider name locked. appeal from the front and our personal enjoyment of the back yard area and he showed a genuine enthusiasm for this job. We had some issues to address with drainage and plumbing and Provider name locked. knew exactly what to do. When we received his quote it was comprehensive with all the breakdown of materials, labor, delivery and disposal fees, etc. In my experience, the more comprehensive the quote is, the better the final outcome. We did not chose Provider name locked. because it was the lowest quote, we chose them because we felt and instant trust in Provider name locked. and we liked the way he presented the quote. The job started on time and was completed in a reasonable amount of time. Provider name locked. was very communicative throughout the entire process. He came by almost every day during the project to check in with his crew and , more importantly, with us. He made certain we were completely happy with the job before the job was considered done. We are thoroughly thrilled with our new yard. We have been able to test our French drain because of the recent rains and everything is working perfectly. We also feel confident that if we have any issues down the road Provider name locked. will stand behind his work. In the future as we maintain our landscaping and, perhaps, add to it, we'll know exactly who to call. This was a great experience!
    - Lisa B.
  • The timer did not work well after a few months, the trees grew and the lights had to be adjusted due to the growth.  It was expensive to have to have another visit to adjust the lights on the growing branches.
    - Dagmar C.
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Landscape Lighting Companies in San Antonio

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