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Home Building reviews in San Antonio

Real People ~ Real Reviews ~ Real Results

  • Provider name locked. 's ability to help with the planning of the remodel and in choosing the materials was very helpful. His knowledge of what is the best material for the price, and what is a waste of money to buy, come from his 30 years of experience in home construction and remodeling. I have full confidence in his knowledge and his integrity. The tradesmen that work for him are highly skilled, honest, efficient, and clean up after themselves.
    Provider name locked. was at the house everyday to supervise things and talk with us about the progress. I highly recommend him and his company
    - MARGARET B.
  • Provider name locked. talked a big game but had no follow through on his services.   He was very prompt to get to my house and give me a bid before I closed on my purchase.   We wanted to have work done for the issues that were discovered when the house was inspected and then do a few cosmetic upgrades as well.   We closed on our house on May 20th, 2015, and work started on May 21st.  We were promised that the work would be done in a week, but it became a nightmare of a month. 
    Popcorn and Painting - mediocre job that still needs lots of touch ups.   Workers would not use tape to paint walls even after instructed.   They tried doing things by hand and the results were not great.   Paint got on everything, and we are still removing it from area's on our floor and tile.    Did not cover windows screens, so those were painted as well.
    -Glass door removal from bathtub and hardware change - What was about a $200 job turned into a disaster!   When glass was removed, they could not do the things promised to clean up area that glass door was on.   When hardware in bathtub was removed, they found moisture.   The tile was torn down to look at the problem, which turned into removal of all tile and eventually the bathtub since it was a mess.   I asked for pricing before they started, but they just went ahead and moved forward.   I was told by Provider name locked. that since this was unexpected, he would give me a "deal" and just charge me a few hundred dollars over parts and labor, but I still asked for the price.    Provider name locked. had become very unresponsive over this time of 2 weeks, and I was doing the management of his workers and he was unresponsive to them as well.  We had over 30 bags of garbage and a bathtub sitting in our lawn from this, and Provider name locked. never followed through with removal, so after two weeks of unresponsiveness, I had to do it myself.   When finished, the tile was still damp around the bathtub and we were promised by sub-contractor that it would dry.   My wife and I could hear water running for a day, and we finally figured out what it was when we stepped in our closet and our feet were wet from a broken pipe that was just dry walled and covered.  We are now having to tear down everything that was done in that bathroom and get insurance involved and pay twice the amount to fix it.   The kicker is he finally sent me a price when they were done for $4300, which was twice the rate of everyone else.
    A/C Unit - He had a guy come out to clean out the entire system and install the Nest we bought.   We were told that the Nest was not compatible with our house, and that they had cleaned out the entire system.   We found out after I had fired Provider name locked. that none of that was done when we looked up and our brand new painted ceiling was turning brown from the overflow of the Provider name locked. on the A/C.   We got a professional out here and were told that it looked like the A/C unit had not been touched in years, and the breathing pipe outside had been buried in mud not allowing it to drain.   The filter was not even changed, and it had not been touched in what looked like a very long time.
    Pre-Plumb - We had bought a very expensive water softener for the house and we needed the house pre-plumbed and the water softener connected.   Instead I got a flooded garage when I turned it on filling all of our boxes with salt water.   When we had professionals come out, we learned that everything was done incorrectly and the house was not pre-plumbed at all.   They hooked the unit up the water heater, and had all of the dirty water emptying out into the softener which would have ruined it.    They also had the salt water draining into our flower beds which would have killed everything.   Then they also decided to lift my water heater and broke a valve in the process.   Provider name locked. sent me a text telling me that there was a broken part on it that needed to be fixed and he needed to charge me for it, but come to find out, they had broken it.   We are having professionals redo the entire thing.
    Re-Grout and seal shower - They attempted this a few times but managed to clog my drain instead.   Provider name locked. blamed it on hair from the previous owner, but the drain worked perfectly and passed inspection a week earlier.  I had to pay someone to come out and unclog the drain and the shower was never finished.
    Maid Service - He had his girl come clean our house so that we could finally move in once the painting and popcorn service was done.   Well the cleaning they did was to my liquor cabinet, the cleaned it out and then told Provider name locked. the bottles were empty and they threw them away.    The bottles were not empty, and there was nothing in the trash.   
    Save yourself the headache, and NEVER use this company!


    - Dustin E.
  • Me and my family are currently in contract with an armadillo home in Provider name locked. Creek subdivision. We used their Move Up program to sell our house through their preferred realtor(Provider name locked. group/REMax) and offered $5k in closing costs for using their preferred lender. Being a trust worthy guy I used their services and sold my home fairly quickly. Meanwhile I have had nothing but problems with the quality of the home itself, much like I read about other big builders. If it's not code it's not going in, and if it is, it's going to be hastily put together and eventually need work. From the time the siding went up, we had issues. When issues were brought up, the sales agent assured us that it would eventually get fixed and to "wait for the blue taping" walk through. A home inspector was hired (against their recommendation) and it was worth every penny. Well now that my house has sold and they know I'm literally homeless, a list of things that were promised is suddenly not possible. From over hanging trees, to a crooked fence(blamed on the other builder) to horrendous paint texture all over the +2400 sqft home(sprayed at an angle), to mismatched colored grout, to incorrectly placed cable outlets, to a 3'x3' ugly 2" thick piece of wood screwed into the side of the wall instead of a door to access the 1st floor attic. Then, 3 days before closing, I get a call from the sales agent saying "The house has been rekeyed and we can't let you or any workers in until the day of closing." After 5 minutes of asking Provider name locked. yes or no questions and getting nowhere, she finally told me that they did all they could but the house is staying as is. I listed my questions very thoroughly via email prior but not one answer was in writing. The reason they are pushing the close without work is they are trying to get the last of their current inventory homes off their books to start a new phase in the subdivision. My inspectors both asked "Why can't you just spend a few extra dollars and do it the right way?" The answer is Armadillo's business strategy does not align with quality of their product, at least in my unfortunate experience.
    - John M.
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Home Builders in San Antonio

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