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Flooring reviews in San Antonio

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  • They did a great job and Provider name locked. was extremely helpful with choosing tile and pattern.  The patio looks better than we imagined it would thanks to their advice and installation.
    - Diana D.
  • FABULOUS!!  They tore out the carpeting, hauled it away - leveled the floor - installed the wood flooring.  I had this done in three rooms of my home and it took them about four days to complete this installation.

    I was allowed to bring wood samples home with me to get a better idea of what would work and what wouldn't.  They were so patient with me while I was making my decision.

    The two men who did the installation were WONDERFUL!  Definitely the "A" Team!!!  Extremely professional and courteous and knowledgeable.  They explained every step of this process in detail and told me how to care for the floors.  And they had some heavy furniture to move and there wasn't one chip or ding either with the furniture or the walls or the new flooring!!!!  They did better than moving companies in the care they took with each piece of furniture!!!

    By the time they completed this work, I felt like I had not only gained beautiful new flooring, but I had made new friends!!!

    I would use Provider name locked. again and again!  You might get the same material for a little less going to another store, but you sure won't get the OUTSTANDING customer care that Provider name locked. gives to each of their clients!!!

    I couldn't be happier!!!  Thanks guys!!!!!

    - Patricia M.
  • The estimate started off okay, but ended incredibly poorly.  The estimator showed up about halfway through the 11-1 window I was given, sat outside the house for a bit, drove off, and then returned a little bit later - at this point, he actually came up to the house, introduced himself, and we did a quick walk through while he asked what I was looking for.
    I was very up front that we wanted a neutral, inexpensive carpet since we are selling the house and that I would need to take the estimate to my husband for approval once we had the full numbers.  At htis point, he brought some samples in, and left me to stare at them while he measured and worked up the estimate.
    After he was done plugging numbers into his iPad, he came back with the estimate of $3600.  Now, I am not a carpet expert - this was a bit higher than I expected and I had told him I would need to talk it over with my husband.  At this point, the gentleman (Provider name locked. . A Provider name locked. ), started to push a hard sale on me, and while he offered to bring the price down to $3500, I was clear I couldn't commit until I had spoken with my husband, and asked who quickly we needed to call to still get the price.  
    At this point, Mr. Provider name locked. made a snide comment about how it was too difficult to do this and my husband should have been present for the estimate and that I was getting the best price possible.  He then, gathered his things up without making eye contact, mumbled a "Thank you" over his shoulder, and pretty much stormed out of my house in a Provider name locked. .  Needless to say, I was stunned.  If he had shown any understanding go the fact that we have a limited budget and I don't make the sole decisions, we might have been willing to find a way to afford the install even though it was higher than our initial budget.  Instead, I was disrespected, treated as if I cheated him of his time (when estimates are NOT a promise of a sale) and behaved very poorly.
    Needless to say, we will not be using Provider name locked. for ANY flooring business, at this property or future projects at our new house.
    - Heather J.
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Flooring Contractors in San Antonio

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