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Door Installation reviews in San Antonio

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  • This was one of the best companies that I have used on angie's list.  We communicated through the angieslist app for questions and scheduling.  That really worked well for me because it's usually difficult for me to find a lot of free time during business hours and this allowed me to respond when I was free in the evenings.  They responded to every message in less than 24 hours and answered all my questions.
    Because of my schedule we weren't able to get things going for a couple of weeks, but they showed up early.  So early in fact that the guards wouldn't let them into the neighborhood (our Provider name locked. is strict about when work can be done).  They called me to let me know what was going on and waited outside the gate until it was time.  They immediately got to work taking the door off the hinges and taping everything up.  The worked quickly and smoothly and didn't seem to mind when I would peek in on them to see how things were going.  They answered all of my questions and explained in detail what they were doing and why.
    The door looks 1000 times better than it did before.  I would not hesitate to call them again.  They finished ahead of time and they left everything as clean as when they got there.  A class act all the way.
  • Both times I have called for service, I received the same run-around. A couple years ago, they passed me from person to person but would never call me back.  I had to call at least 6 times to get the "field service person" to "get on his schedule" only to hear from him that I have to prepay for this service with someone else??!!  Then I have to speak with one of the original persons I spoke with. Who I can't get ahold of anymore.  This latest time (yesterday 10/8/2015) it was the worst. They said to me:  "Oh, we can only hear every-other word you're saying, we're having problems with our phone, let us go to another phone and we'll call you right back, what is your number"?  They never called back.  I called back 3 times and they said the same thing when they found out who I was and why I was calling.  They didn't want to service my door.  They don't want to service the doors!  Why don't they just say:  If you're not buying a door, WE DO NOT WANT TO TALK TO YOU, that would save me so much time and aggrevation.  I am going to another Company and ask them to service this door I purchased from this Provider name locked. Doors because anyone who treats their customers like this should not have my business. How many times do I have to be lied to and abused to learn that these people do not want to service this door they sold me!!
  • Great job by installers Provider name locked. and Provider name locked. - got into the job quickly and all 10 windows installed in one day - got doors installed next day with same quickness and professionalism. Outstanding crew, great doors and windows - Would go with Provider name locked. again without hesitation.
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Door Installers in San Antonio

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