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Recent Car Dealership Reviews in San Antonio

  • F
    Mercedes-Benz of Sugar Land
    I have screenshots of the car listed for sale that stated it was CPO and had not been in any accidents. It has an 11" mark on the front bumper that was damaged and poorly repaired. The wheel has damage, and the steering column makes a thumping sound as well as you can feel it. The paint still has pock marks, sandpaper marks, and a halo of paint that doesn't match around the perimeter. Who knows what else was damaged under the bumper. The manager, David Lefkowitz, dismissed the damage as "chips". It's hardly road rash or chips. I took it to MB and Caliber Collision of Boerne to verify the visible repairs. They also sold copies of my temporary plates to someone driving a Chevy Impala three weeks after my purchase. That car was captured on the NTTA toll way in DFW.
    - Tori D.
  • A
    Enterprise Car Sales
    My Mazda Protege was totaled at the end of February 2018, and while renting a car from Enterprise they asked permission to have their sales department contact me. I agreed and ultimately bought a 2016 Kia Rio from them. I can hardly say enough good about this company! Although Diego was my salesman, I ultimately met just about everyone in the office and all were a delight to talk to and work with. People need to understand how high Enterprise's standards are for one of their rental cars to be able to go on the lot and be sold. I believe they told me Enterprise is also one of the top car sales places in the area. Another big plus is that the financing is incredibly easy. I do contract work so I dread having to show pay stubs and/or figure out my yearly income and try to get a loan, but none of that was necessary. I answered some questions verbally which their finance guy then typed and sent off via computer, and then the offers started coming in. I was able to get a very satisfactory offer, and then an even better one came in after I left the office. I do have to laugh though because a month later I received a letter from a bank I'd never heard of, telling me why they were denying me a loan! There were, however, a couple of missteps in an otherwise delightful process. The primary one was my inability to get any information on how insurance costs on the new car might compare to my old one. I asked Diego a number of times what the rating symbol is on the Kia, and he kept putting me off and telling me that the insurance cost would be comparable to my Mazda unless I upgraded to a different class of car such as an SUV. As it turned out this was incorrect and the insurance is much more expensive on the new car. I really don't see what the problem would have been in him making a phone call or two to get me a straight answer, but I learned the hard way to do it myself next time. There were also some miscommunications about getting a broken key replaced, though it was to their credit that they even chose to replace it. I also don't recall any aftercare (as in a few months after buying the car) which would have been a nice touch. But after ten months of driving this car, I am still satisfied and highly encourage anyone in need of a new vehicle to check Enterprise out!
    - GAYLE W.
  • F
    Unfortunately, I would not recommend this establishment based off my experience yesterday. I was pre approved by my bank prior to shopping, which was explained multiple times during our sit down. There was no need for my credit to be ran a second time which our sales person promised it wouldn't be. I was asked several personal questions, which I stopped the process several times to insure the information collected was not for a credit application. I was then notified by my bank after the sales person stepped away that my credit was indeed ran. This experience over all was extremely disappointing and such a shame for bad business towards a First Responder.
    - Jenny R.
  • A
    Bluebonnet Jeep
    Great Dealership. Have bought both a new and used vehicle from this dealership. I like the directness in the negotiations (I did my research and walked in with knowledge of what I wanted and was trading it) and they didn't waste my time or play games. Everything negotiated was in writing and followed through with. The staff (from Sales to Finance) was friendly, knowledgeable and straight forward. Overall a great and honest buying experience. It was so positive, that when the time to buy my daughter a reliable first car I went to them. I have been using their Service department for both routine and warranty maintenance since 2012, with no complaints or issues.
    - John B.
  • A
    Tiller's Automotive
    Tiller's Automotive is great. Their prices and honest advice is just something your don't see everyday. They're waiting room isn't the greatest and they don't suck up to you in order to earn your business, BUT they will earn it through honest and reliable service that you can count on being done right and for a very honest price.
    - Lawrence M.
  • A
    Earl Floyd was professional and extremely helpful and explained all the features of my new Tahoe. I had questions about one of my subscription services and he found the answer and called me back right away! Awesome!!
    - Vickie S.
  • A
    McCombs Ford West
    We got both of our cars there and we were very happy, that's why we bought the second one. My husband liked all the technology on mine so much that he wanted one. Vernon White is their sweet manager and he is the guy that did everything for me. He had all the paperwork ready. Very happy. The price was great. I had a ten year old car that they gave me a $4,000 trade in for it. That was way over blue book! I've even used the parts department. I've been happy with everybody!
    - Lisa P.
  • A
    Northpark Lincoln
    There is no charge, as it is part of the extended warranty I bought. They also came and got my car. That is part of the extended warranty I have too. ?They call it concierge service. ?They bring me a loaner car, and take my car for any work that needs to be done. ?When my car was finished, they brought it back to me and picked up the loaner car.
    - Thomas K.
  • A
    North Park Lincoln
    The reason I went there was because I had my older Lincoln serviced there and they did a fantastic job, so when it was time to buy a new Lincoln I went back there. We saw the salesman six months earlier and they didn't have the vehicle I wanted. We went on vacation, and then the prices were good around the holidays, so we went back. He was very polite.
    - Walter M.
  • A
    They are very nice. I really like their pick and drop off service. Unfortunately, they didn't solve my most recent problem. They said there is nothing wrong, but the starter still hesitates.
    - Gloria S.
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Car Dealerships in San Antonio

Companies below are listed in alphabetical order.

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