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Glass Repair reviews in Salt Lake City

Real People ~ Real Reviews ~ Real Results

  • PROS: good, competitive price. I shopped around and Provider name locked. had the best price for the level of quality we wanted (med high quality - semi frameless)
    Nice, friendly people once you get ahold of them.
    Installation. Was quick and the installers were professional and cleaned up very well after themselves. Installers were on time, unlike anything else in this experience.

    CONS: missed committed install date by nearly 4 weeks. I had to follow up with these guys every step of the way as there was ZERO communication to me.
    Failed to measure my shower correctly (I found out by the installers that the shower install area wasn't squared and level, AFTER they sent a professional out to measure the area). They tried to claim no responsibility for this and said the shower would most likely leak (which it does). I do hold them responsible, they are the experts and they sent a professional to measure, why would you not check to see if your install area is level? If they would have I could have ensured it was resolved before I had them out to install.
    Provider name locked. Ordered the wrong glass for my install which delayed install of an already delayed install by nearly another 2 weeks. They ordered my glass to the wrong measurements, and didn't inform me until I called them after they were past their due date for installation. This was after they sent the professional measurer out to my house. They offered me a 10% discount based on the delayed installation. I can get that for being a AAA or AARP member, I would have expected a minimum of 20% to make things kinda right.

    OVERALL: Price was good, service/communication was bad, install was good. I wouldnt recommend to anyone with a deadline. If you have a month or so once you contract with them, these guys are fine.

    - Robert J.
  • Provider name locked. House Glass arrived early for the job.  They were professional, kind, and fast.  They replaced a large window pane that had been broken.  We then asked if they could also replace a smaller pane, which they did, and at a small additional cost.
    They did excellent work.  Our house was built in the 1920's and has the original windows and frames.  They were able to deal with the delicate windows without damaging them at all.  The new glass looks great!
    - Alison H.
  • Both times (different staff each time) they did a great job removing large mirrors glued to drywall with mastik. They knew what they were doing, they took appropriate safety precautions, it all went well. We would use them again.
    - ALAN S.
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Glass Repair Shops in Salt Lake City

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