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Internet Provider reviews in Sacramento

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  • The installation went smoothly.  However, the new cable boxes they left me with, kept crashing.  I have to reset them frequently.  I was told it was a new equipment they were trying in the Provider name locked. and that there were a few bugs to fix.  On the positive side, I must say that the new interface for cable is much better.
    I am not happy with the amount of money I pay Provider name locked. every month for their services.   It seems excessive to me.
    - Yamilet G.
  • I have been so happy with Provider name locked. 's service! They are incredibly responsive, with a tech-support person just a phone call away if there are problems or if I need help setting up. I like that they are a local northern California service (though growing--judiciously--all the time). I researched Provider name locked. thoroughly before I signed up with them. They have very high satisfaction ratings, and their customer support gets some of the highest rankings in the country on Broadband Reports.
    I am especially pleased with the Fusion bundle. All domestic long-distance calls are free! And you know all those little "extras" that AT&T likes to charge monthly fees for? Things like Caller ID, Call Waiting, conference calling, call forwarding, etc.? Those are all included in the basic monthly charge. Voice mail is also provided; my favorite feature is that my voice-mail messages are forwarded to me by email! I can listen to messages right from my email, wherever I happen to be.
    The DSL connection is fairly fast, considering how far I am from the nearest telephone central office (the physical length of the wires determines the speed of any DSL connection). Once in a while, the connection drops, but I attribute that to the poor wiring in my house, because usually just resetting the wireless modem has me up and running again. If it's something more than that, Provider name locked. 's tech support can unravel even the snarliest tangle, and get the connection going. If repairs to the outside lines are needed, they work with the AT&T techs to get it done.
    I bought a wireless modem (from Provider name locked. ) twice--once when I started with them in 2007, and once when I upgraded to the Fusion account a few months ago. They have recently begun renting modems to all new customers, so that the support people have better info about connections, and so that they can remotely upgrade the modem software (and firmware?).
    Provider name locked. does offer technician installation for $75, but I just went with the DIY setup. It was very easy!
    I recommend Provider name locked. to anyone looking to get away from the mass corporate approach of national broadband providers. If you want incredible support, transparency, communication, and technical expertise, Provider name locked. 's for you.
    - Cynthia M.
  • They have excellent customer service. I can always reach someone by phone if I have a problem. They work with me to figure out different things with regard to bills and equipment.
    - Marta B.
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Internet Service Providers in Sacramento

Companies below are listed in alphabetical order.
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