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Car Dealership reviews in Sacramento

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  • This was one of the worst experiences either of us have ever had with a company. The salesman was very nice and helpful, which is how we ended up deciding to buy a car at this location. However, once we were in the office it was a different story. The office staff worked in a team and began to bully us from the moment we walked in. At one point when we were signing papers they asked us how our experience had been we showed some hesitation. We said frankly that it hadn't been the best. They then very seriously threatened not to sell us the car unless we were prepared to rate them all "5s" on the customer satisfaction survey sent to us by corporate after the sale. We had been there for hours and we made the mistake of just continuing with the deal because unfortunately we were in a bit of a time crunch to buy a car before my mom had to go on a trip. They didn't have the exact car we wanted in stock so we couldn't leave the dealership that day with the car so my mom left a deposit until she could wire them the money. After she sent payment in full, they tried to cash her deposit check. From there on, bad went to worse as they became unresponsive over the phone when she tried to resolve the problem and take delivery of the car. On the scheduled day of delivery, the car was supposed to arrive in the morning, but they kept her waiting all day until 6pm because they were having a St. Provider name locked. 's party. And, by the way, we never received a customer satisfaction survey. Well, here it is. FAIL.
    - Brett C.
  • I had no problems when I was buying the car. They were very professional and not pushy at all. They answered all of my questions and got me into exactly what I wanted. They are a great company to work with and I would recommend them.
    - VICTOR U S.
  • I typically only go back to places that I enjoy and they are definitely a company that I enjoy. I also go there for the checkups for the car I just bought. The mechanics are very knowledgeable and I enjoy working with them.
    - C R.
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Car Dealerships in Sacramento

Companies below are listed in alphabetical order.
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