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Tree Service reviews in Richmond

  • D
    Absolute Tree Inc
    Poor communication, no follow up. Scheduled an estimate, the company president toured my property, made recommendations and promised to email an estimate. A week passed, and I called again. I was told I���d get an estimate soon. Another week passed and I hired another company to do the job. Almost a month and counting, still no response.
    - John W.
  • A
    Call Tree Service Inc
    I needed 4 tall loblolly pines removed from my property one of which was dead. I called 7 other tree removal services since tree removal is pretty expensive I wanted to make sure I was getting the best price. Some returned my call and came out for a quote and s few said they were coming out and never did. Most quotes were in the 5500.00 to 6500.00 and 2 others were much higher. I called Call Tree Service(CTS) and spoke with Rose who was a big help. She said Mack would be out within the hour to give me a quote. Mack was on time and gave me a really fair quote. I told him I had one more company coming out on Monday so I would call him if they were higher. Come Monday the other company quoted me 8965.00 which was the highest of all of my quotes . CTS's was more than half that company's so I called Rose again. She said they would be out the next day to do the work and she would email me the quote sheet and insurance information. I appreciate the fact that when Rose noticed the email was not going through she called me several times to see if I got the informatiom. The next day Mack and his crew arrived and got right to work at 8:30 am. His crew was fast and worked well together. They cleaned up the limps and pine cones as they worked. It took a little longer to bring down the trees in the back since they had to make sure not to clip the power and cable lines.They hauled away the trees, limps and debris quickly and were out of there by 2:30pm. Call Tree Service was a pleasure to work with and they were not out to gouge their customer. Highly recommended.
    - Philip D.
  • A
    MC Hernandez Tree Svc
    The work was always done fully, clean up was immaculate.His crew took pains to avoid damaging nearby landscape and we could not be happier with the professionalism and services. We kept calling him back and referring MC Hernandez Tree Service to neighbors who all reported the same excellent experience. We've replaced all the large trees with smaller ornamentals over several years, so have not needed his services in a while. We continue to recommend him to anyone needing tree service done. He was just two doors down doing work this past week.
    - Steve G.
  • A
    Care Professional Tree Service
    We were extremely pleased with the results of the team removing the trees and grinding the stumps into sawdust chips. The workers were on time, courteous, and did some extra cleanup work for us at no extra charge. We would very definitely have them come back in the Spring and do some additional work.
    - Robert C.
  • A
    Excellent service. Matt explained in detail everything to be done and job was completed as planned. Very professional in all aspects, in fact many neighbors came out to watch them work and commented on how good a job was done. Three trees removed including a 60 foot pine, and stump and root removal included. Plenty of crew arrived on time and left my yard looking like it did before they started. Price was competitive and Angie's List discount was honored.. I would definitely hire them again and recommend this company without any reservation.
    - Ron A.
  • A
    Care Professional Tree Service
    It was handled very well and the amount of work was completed in a good amount of time while everyone worked around the holiday time period. The crew included filling and grading after the stumps were removed as there were quite a number. The yard looks so much better without the stumps.
    - JANE S.
  • A
    TrueTimber Tree Service Inc
    I have used True Timber off and on for the past 18 years and they never fail to deliver an outstanding job. This job was difficult as caution needed to not impact house or garage. The TT Team expertly dropped the trees between them in a way that did not tear up the yard. They removed all debris and left a clean yard. Very professional team of folks. They came back later and removed the stump. Their price was very reasonable for all of this work. Highly recommend them. Will keep using them.
    - DIANNE B.
  • F
    James Ross Tree Service
    The man from this company was walking our neighborhood and offered a high price to my wife who did not negotiate. They then expected her to pay in full up front and go to the bank to get cash for them because someone with them did not have their driver's license to cash our check! The work performed was small for the price. I called to complain, at which time Mr. Ross said they would come back but they never have. It has been two weeks since that call and no one has contacted me. This was a very unsatisfactory experience and I would never use this company again.
    - Lamont W.
  • A
    McCormick Tree Care
    A tree pruner I had used in the past told me the tree was too big for him to handle. Another company I messaged through a web form asking for a quote responded asking me to call them to make an appointment (why do I need an appointment for you to look at a tree that is outside? why have a web form if you only respond to tell me to call you?). Another company gave a similar quote to Sam but took 6 days to respond to an emailed question. Sam was very communicative about scheduling both a quote and service, using email and texting as is my preference, his price was comparable to the other estimate I got (out of 4 companies I attempted to get an estimate from), and he also discounted the price rather than haul away the wood, which the other company was unwilling to do. He originally told me he was busy for the next few weeks but ended up fitting me into his schedule 2 days later. He ended up chipping the branches anyway, and the remaining logs were not much for me to deal with. I paid cash and he didn't have a receipt on hand, but true to his word, he emailed me one that same night.
    - s t.
  • A
    TrueTimber Tree Service Inc
    I called TrueTimber to come out and inspect our property for any trees that might pose a threat as I was a little worried about a few of them after moving in. Their arborist came out and did a very thorough check of my yard and all major trees, and there's a lot. He provided a list of his recommendations and how he would prioritize them, and walked me through each item carefully. In the end we need to have two large oak trees (90ft or so) removed (as well as some minor pruning). One tree with fairly easy access and one in the back of the yard behind a fence. The work was scheduled within the week and a crew was at my house for 2 days climbing, cutting, and removing the trees. They did an amazing job. I don't even understand how they were even able to remove one of the trees without damaging a fence or other trees, but they did. Really great work all around. While not cheap by any means, their prices were on par with another company I had provide a quote, and based on the quality of their work it felt very fair. Would absolutely use them again, but hope to not have to.
    - Ryan C.
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Tree Services in Richmond

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