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Specialized Services reviews in Richmond

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  • Provider name locked. collected my laptop, took it to her home, and ran multiple checks on it.  Found and removed malware and other items causing computer to lock-up.  Found some bad spots on hard drive.  Ensured that the fan was running OK.  Also opened laptop and cleaned it thoroughly.  When Provider name locked. returned the computer all appeared to be working correctly, so I paid her.  Then a few days later I discovered that i was missing some data from my Quicken program.  Called Provider name locked. and she returned  and volunteered to run data recovery programs to see if missing data could be recovered.  She kept computer 1 more day and then returned it promptly albeit with out a solution to the "lost data" problem.   While losing the Quicken data was annoying, it wasn't a big deal.  Frankly I should have been backing up this data but had failed to do so for many months.  Provider name locked. was very apologetic - I doubt the lost data was her doing. She did not charge me anything further for the attempt at data recovery.   The computer is working fine now.
    I highly recommend Provider name locked. for computer "cleaning" and minor repairs.  She is very professional and is one of the most customer focused service providers I have ever worked with.  She was also able to give me some good advice about computer security software that i plan to use in the future.
    - Keith O.
  • The salesperson arrived on time and was friendly, described the "roofing system" and why no other company provides the roof Paramount does/all other roofers are unprofessional.  Then, after almost 2 hours of presentation, provided the estimate.  I asked for a roof and gutters.  He quoted the price of the roof (no gutters)--just over $26,000!!!  I laughed (not professional of me, but when all but two other estimates I've gotten were under $8,000 (including gutters and using the same shingle) it seemed like a mistake.  He then offered to do the roof for just under $22,000 (he wouldn't leave the written quotes so I don't have the exact numbers) if I'd put a sign in my yard and sign the contract that day.  When I said we couldn't afford it, he called his manager and the manager (speaking very loudly on the phone, loud enough where I could hear), said some very unkind things about "the kind of person I must be" and how "better not to take on a client like me".  The salesman could tell I heard, apologized and left quickly after...sharing that he understood budgets, they're on the high side, and we should call again to at least use their gutter system because none are better.  Overall, the price is more than 3x what everyone else had told me the roof should cost to replace and the "manager's" comments on the other end of the phone were uncalled for.  Therefore, I can't recommend Paramount.
    - Joshua C.
  • We arrived a few minutes early for our 5:20 pm session. It did take a few minutes for someone to acknowledge us but they were, to be fair, quite busy with at least two other families. We checked in and were directed to a room right away. They have one room set up for Christmas pictures and even though we didn't want that for a background, I can honestly say, it was a lovely, homey little background. We spent a few minutes talking with our photographer, Provider name locked. , who had only been with Provider name locked. for a month, but was coming from a managerial position with J. C. Penney photography. We chose backgrounds and began the picture taking process. At first, Provider name locked. thought that she would need help with poses since they were brother and sister and not a couple, but when it came down to it, all the poses we picked to keep were the poses she chose! Provider name locked. had a great personality and was truly made for this type of work! In no time at all, she had both R, (my son age 31) and G (my daughter, age 26) laughing and giggling. Then the fun began! This was like no other portrait session I'd ever been to! It was wonderful! Provider name locked. really Provider name locked. my son and daughter out, (G is very camera shy) and got those pictures that captured their essence, their spirit, their personality. Her pictures truly were worth a thousand words! 
    Next came choosing the poses and special effects. Be prepared to spend a lot of time at this point. 
    Choosing portrait packages was a bit of a shocker, I have to admit! The first package we were shown which included all of the poses and several different portrait specials, (portrait books, calendars, ornaments etc) was priced at over $559.00! We worked our way down, and chose a 5 portrait package that included 3 sheets (any size and combinations of sizes) per sheet. Provider name locked. was extremely patient as we all went through and picked the 5 poses that we liked best out of the original 60! We did hit a glitch with one of the special effects pictures. All three sales associates on duty tried to get it printed it out  to no avail. I just got off the phone with them before beginning my review and was informed that it was ready for me to pick it up or that they could mail it to me. Since I live very nearby I will be going to pick it up this afternoon. 
    All in all it was a very pleasant process. We got what we came for, and better than I expected to be honest. I am already making plans to take my daughter and her partner for pictures there and hoping to do the same with my son and his family. So, yes, I would definitely go back again, and I will be sure to recommend Provider name locked. at Parc Place to anyone who is interested in getting portraits done. 
    - Nancy and Rose S.
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Specialized Services in Richmond

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