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Pool And Spa Cleaning reviews in Richmond

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  • Their pricing is ridiculously high for pretty much everything.  Regardless of the weekly service "fee" there is always extras on the bill.  I have to give them credit for always showing up and never leaving us hanging, but we simply cannot afford them.  Additionally, I have found partially used cakes of chlorine in my lawn, as well as large piles of leaves, which burned it up.  My trash cans are within throwing distance of the pool for crying out loud!  This past fall when they cleaned acorns out of the pool, they dumped them in a huge pile on my lawn.  We will be utilizing someone else from here on out.
    - Michael A.
  • We had a serious leak in our pool. We called Provider name locked. at Provider name locked. , because he had done work on the pool previously. I called, he said he would send someone out. I waited for weeks (we live 1000 miles away from the house with the pool) but didn't hear from him. I checked with the pool service, who said they would talk to him. I called again, and he said he had sent someone out, but that the quote could not be relied upon, since he had forgotten some items. I asked if he had repaired the leaks, even temporarily, and was told that had happened. Luckily, he didn't charge me for it, because it never happened. He also never returned to discuss a long-term replacement or repair, as we had arranged. Just as well; I won't do business with him again
    - Kathleen F.
  • I am very happy with the service I received. Our pool service recommended Provider name locked. , and I am happy they did. From the initial call to the service, I am not sure how it could have gone better. The process and cost was explained thoroughly on the phone. Steyn arrived exactly when he said he would, and tested every part of the pool and equipment completely. He showed me where the leaks (4 of them!) were, and repaired them. We discussed the age and condition of the pool, and he gave me advice on equipment and care.
    - Kathleen F.
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Pool And Spa Cleaners in Richmond

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