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Podiatry reviews in Richmond

Real People ~ Real Reviews ~ Real Results

  • I was able to get an appointment pretty quickly (within a week). Check in was prompt and straight forward (not overly friendly, but nice enough). I waited maybe 10 minutes to see the doctor. Dr. Provider name locked. came into the patient room fairly quickly, did a quick intro and had me do foot x-rays. Didn't have to wait for results and he confirmed immediately that I had bunions that would need surgery fairly urgently. I was given a leaflet on bunion surgery and there was no further discussion regarding any other potential options. I was then TOLD that he was going to give me some cortizone to alleviate the pain (I would have appreciated being asked, as I was still recovering from the shock of needing surgery). There was no other communication. After 3 initial needles (that were rather painful) I asked if he was done with the cortizone and was told that he hadn't even started... that the itnitial needles were to help numb the area!!!!!! He then proceeded to give me 3 cortizone shots and spent quite a bit of time giving them to me. I'm not a big needle fan, and would have liked to have known in advance what to expect... especially since the shots themselves were extremely painful! I was told to call back to make an appointment for surgery and was sent on my way.... with no additional communication, explanation or anything. Later that evening, my foot swelled up and was so painful I could barely walk on it. I couldn't take enough ibuprophen to manage the pain. Two days later, it was no better and I couldn't even get my foot into a shoe. I called Dr. Provider name locked. who told me that my reaction is fairly typical with the "needling" technique he used (which I was totally unaware of). After asking what this was, he explained that this technique is use to break blood vessles to promote healing, but sometimes causes swelling and significant pain. This would have been nice to know BEFORE he had done the procedure and I certainly would have appreciated knowing what the side effects could have been, as I seriously doubt I would have even opted to go through with it. He told me to phone back if things didn't improve within a WEEK! Things did, in fact improve within another 4-5 days... and I was pain free for a good month or so (before the pain returned). However, I found the whole process completely unacceptable as patients have a right to KNOW what is being done to them BEFORE it is actually done. Full patient disclosure!!!!!!!!! They also have a right to know what the side effects could be and should be given a Provider name locked. to deny the procedure upon receipt of this information. None of this was provided to me. I expect that Dr. Provider name locked. is a knowledeable doctor who knows and understands his craft, though at this point, he'd have to be the last podiatrist on Earth for me to even consider returning to him to do anything more to my foot (much less do a surgery on me)!
    - KATE F.
  • Six months later my foot has 1 less bunion as it should have--1 bunion which was supposed to have been removed and 1 hammertoe plus scar which is more deformed now than prior to the surgery. I am still in some discomfort as I stand on my feet to work. Yes, the prosthetics were advised which I passed on partially because it would make my shoes even tighter[!] yet my biggest complaint-disappointment is that he lied to me about having properly done the agreed upon surgery. By the way my insurance company paid out over $20,000 to perform this medical "service".
    - LAUREL L.
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Podiatrists in Richmond

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