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Pet Store reviews in Richmond
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Promptly arrived at scheduled time.
Bathed and shaved my three dogs. They were badly in need of grooming, and were matted. This made it difficult to do much with them, other than bathe and shave. They were clean and smelled good when they were finished.
I may have him come back in 6-8 weeks to see his grooming skills.
The groomer did not have the nicest of personalities. Maybe he was having a bad day. I felt that he could have been a bit more pleasant.
- Glynne R.
The first time I made the appt for my dog, they had not record of it. Ok, maybe it was a mistake. I came home and immediately called to reschedule. Made an appt for Mon, 10/12 at 1:00. I'm certain of the time because I specifically scheduled it around my day. I just took my dog in and was told that his appt was at 12:30 and they couldn't take him anymore.
I now see there is a call from this Provider name locked. at 9:00 am but no message and another at 12:48 saying I'm late and they can't take him. I think they changed the time without notifying me and then claimed I was late for the appt. Will not be going back there!
- MICKEY & LISA B.
They had a larger selection than I expected, and it was very easy. They weren't pushy with any sales techniques and made this a very quick and convenient shopping trip. Going back soon.
- Bradley W.